TUP Communication Lens

Staying in touch is core for people, and technology users are finding many ways – spanning voice, video, and written methods. While some users focus on email, group chats and text messages, others focus on video calls or conferences, and yet others emphasize voice calls. And, users use different devices for each type of communication activity.

This TUP lens measures the many ways people communicate and how many do so by their device type.

Summary of subjects covered in the Communication lens tables

SubjectsExamples of TUP Questions Answered
Communication ActivitiesCommunication activities regularly used on connected devices, such as email, phone calls, video calls, or group chats
PC ActivitiesCommunication activities regularly used on PCs, such as email, phone calls, video calls, or group chats
Smartphone ActivitiesCommunication activities regularly used on smartphones, such as email, phone calls, video calls, or group chats
Feature phone ActivitiesCommunication activities regularly used on basic feature phones, such as email, phone calls, video calls, or group chats

Links to Communication lens tables

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Recent findings from the TUP Communication lens

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This content is for subscribers only.  For more information about TUP and its research results for insights professionals with technology companies, please visit MetaFacts or contact us

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