During the pandemic, the rapid flight to health, safety, and remote work caught many employers’ IT departments unprepared. Many workers did not have employer-provided computers or even home-owned ones, although the majority had smartphones. At the same time, much of the online population was already migrating many of their everyday activities away from computers to smartphones. Consequently, roughly half of online adults in the US and UK, and over 40% of those in Germany and Japan, regularly use their smartphones for work-related activities.
This MetaFAQ reports on the percentage of online adults that use a smartphone for a range of work-related activities, from checking email and participating in online meetings to phone and video calls. Report [TUP_doc_2024_0123_spwt] in TUP Lenses: Mobile Phones; Activities; Communication; Work/Life Balance
Creative activities niche may underpin AI for some
Generative AI has received much attention, and much of the hyperbole around widespread adoption rests on the assumption that people will suddenly become creative. A more likely adoption scenario is that the users already actively creating content will be the first to incorporate any AI into their workflows.
This MetaFAQs reports on the percentage of online adults worldwide and in the US who regularly do any of a set of selected creative activities—creating graphics or presentations or using professional creative software—further split by whether the activities are for personal or work-related needs. This is split by device type, age, and generation and trended from 2020 to 2023. Report [TUP_doc_2024_0122_crea] in TUP Lenses: Activities, User Profile
Home computer use is age-skewed and continuing the pre-pandemic drop
Home computers began to decline in use in 2018, a drop that accelerated with the pandemic’s onset. Younger adults across multiple countries were the first to reduce their home computer use which older adults then followed. In 2023, all age groups across the countries surveyed have reduced the share that actively uses a home computer. Usage is lowest among younger adults, although rates are also lower among older adults than in 2017.
Thie MetaFAQ reports on the percentage of online adults who regularly use a home computer, split by country (US, Germany, UK, Japan, and China) and age group. Report [TUP_doc_2024_0120_pcat] in TUP Lenses: PCs; User Profile
Home computer use is age-skewed and continuing the pre-pandemic drop
Home computers began to decline in use in 2018, a drop that accelerated with the pandemic’s onset. Younger adults across multiple countries were the first to reduce their home computer use which older adults then followed. In 2023, all age groups across the countries surveyed have reduced the share that actively uses a home computer. Usage is lowest among younger adults, although rates are also lower among older adults than in 2017.
Thie MetaFAQ reports on the percentage of online adults who regularly use a home computer, split by country (US, Germany, UK, Japan, and China) and age group. Report [TUP_doc_2024_0120_pcat] in TUP Lenses: PCs; User Profile
Game consoles continue among the young at heart after an early pandemic surge
The active use of a game console is primarily the domain of younger adults. However, the entertainment devices are not limited to the youngest adults as market penetration remains nearly as high among 40-somethings as among the age 18 to 24 adult. Following the onset of the pandemic, game console penetration reached new highs among most age groups and countries, only to settle back towards historical levels.
This MetaFAQs reports on the percentage of online adults actively using a game console split by age group and country. Report [TUP_doc_2024_0216_yapt] in TUP Lenses: User Profile; Game Consoles, Gaming PCs, and Game-Playing
Smartphone replacement delays widespread across many countries and generations
Across the US, Germany, Japan, and China, a declining share of adults acquired smartphones in the prior year. Only in the UK have we seen a recent expansion of smartphone buyers. Gen Z adults are showing the widest variation, partly due to their rapidly shifting employment statuses and financial situations since the onset of the pandemic.
This MetaFAQs reports on the percentage of online adults who have acquired a smartphone in the prior 12 months split by country and age generation. Report [TUP_doc_2024_0115_spnt] in TUP Lenses: Mobile Phones; User Profile
Home PCs shine again for remote work
The rapid spread of the pandemic caught many employers and employees by surprise. Most were unprepared to work remotely and many were uncertain how long they might be working remotely. Consequently, many workers simply used their personally-owned home computers to get work done. Although 2020 saw high levels of home PC use for work which then shrunk markedly in 2021, we’re now seeing a return to broad home PC use for work. Using a home PC for work activities is a widespread practice, even among workers who may have an employer-provided PC available to them when they are in the workplace. Although work email is a major activity for home PCs, there is a long list of work activities regularly done by many remote workers.
This MetaFAQ reports on the percentage of remote workers and workers who never work remotely that use a home computer for work-related activities. This is split by country. Further, this report details the list of work-related activities that remote workers regularly do with their home PC. Report [TUP_doc_2024_0113_hwrt] in TUP Lenses: PCs; User Profile; Households; Activities; Work/Life Balance
Employee PC hours sag, although IT/FIRE/Professional industries still lead
Employees in IT/FIRE/Professional use computers for the most hours – Many employees rely on PCs to get their work done, whether it’s using intensive software tailored to their profession or generic software used across many industries. The most intensive use of PCs among employees is within the IT/FIRE/Professional industries, those jobs that include Information Technology, Finance, Insurance, Real Estate, or professions such as legal, medical, or others. Other industries, such as the Service industries, account for the largest total PC hours mostly due to the many employees within their ranks. Across nearly all industries and countries surveyed, PC hours among employees has been declining.
This MetaFAQ reports on the mean and total number of weekly hours employees use PCs, split by industry group and country, detailing the trend from 2020 through 2023. Report [TUP_doc_2024_0104_firt] in TUP Lenses: Devices; User Profile
A large and growing share of online adults live alone
Many technology services have focused efforts on gaining subscriptions among families, including offering family plans that specifically reward households with many members. A sizable and growing share of the online population is excluded from those offers due to the growing share of adults living alone. In every country surveyed from 2017 to 2023, the share of online adults with only one person in the households is higher than ever.
This MetaFAQ reports on the percentage of online adults who live in a household of only one person, split by country: US, Germany, UK, Japan, and China’s and India’s upper-socioeconomic adults. Report [TUP_doc_2024_0111_alot] in TUP Lenses: User Profile; Households
If most workers get their way, remote work is here to stay
With the onset of the pandemic, substantial numbers of workers began to work remotely from home. Over time, some workers and employers shifted arrangements to result in a wide variety of approaches, with some workers never working from home, a few always doing so, and a large number in some hybrid combinations. Countries such as Japan and China had very different public policies than the approaches taken in the US and the UK. Similarly to many citizens and their governments, workers and employers have not always seen eye-to-eye about the policies around remote work. Workers in most countries surveyed have higher expectations that they will be working remotely in the future. Workers’ expectations have not changed substantially since 2021 except for in Japan, where remote working expectations have fallen.
This MetaFAQ reports on the percentage of workers (full-time, part-time, or self-employed) and their expectation of working remotely in one year, split by country. Report [TUP_doc_2024_0110_nwft] in TUP Lenses: User Profile; Work/Life Balance