During the pandemic, employees have scrambled to be able to work from home, often using their personal devices in lieu of employer-provided technology products. This TUPdate reports on the specific work-related activities regularly done by employees that do and don’t work from home using their smartphones, home PCs, work PCs, and tablets.
Communication patterns shift showing Zoom fatigue
Email continues to lead as the major communication activity across all devices. One-to-one video calls have grown rapidly. Worldwide and US employees are showing their Zoom/Webex fatigue, as both work and personal web-based group meetings have subsided.
Device type used most often for communication [MetaFAQs]
How are people keeping in touch? Which devices are used for which types of communication? Are some devices favored over others? This MetaFAQs looks at users in the US, UK, Germany, and Japan to see which types of devices (smartphones, PCs, tablets, or some combination) are used the most widely for each of a dozen communication activities including phone calls, text messaging, email, video calls, group chat/meetings, and status updates. This MetaFAQs uses results from the TUP/Technology User Profile 2020, which is TUP’s 38th annual.
Synchronous or asynchronous communication – checking age preference [MetaFAQs]
Dan Ness, Principal Analyst, MetaFacts, December 11, 2020 Communication is a vital and regular activity for connected devices. There are many choices – email, phone calls, video calls, video meetings, group chats – and the experience is different for each type. This MetaFAQs looks at asynchronous communication activities – those where the communicators don’t need…
Top tablet activities by country [MetaFAQs]
Dan Ness, Principal Analyst, MetaFacts, October 17, 2020 How are users using tablets? What are the main activities used on their tablets? Does this vary by country? This MetaFAQs reports on the top 12 activities regularly used on the primary tablet of online adults in the US, the UK, and Germany. About MetaFAQs MetaFAQs are…
Device jugglers stretch certain multi-platform activities [TUPdate]
Dan Ness, Principal Analyst, February 16, 2019
Consider the device juggler – emailing with a PC, then a smartphone, and then with a tablet or different PC. Do they seem more talented or rare than most of us? Our research shows they are not that unique. Ninety-six percent of those with 2 or more connected devices do at least one type of personal activity across multiple devices. However, the range of multi-platform activities is so broad and unique to the individual user that no single type of activity is cross-platform for the majority. This defines the demand for smoother user experiences.
