Computers such as Apple Macs, those running Microsoft Windows or ChromeOS are being used by most online adults worldwide, although penetration rates vary by age group within countries. In the US and Japan, computer users skew older. In the UK and China, computer users skew somewhat younger, although not strongest among adults aged 18 to 24. Instead, a growing group of online adults rely on smartphones for everyday activities and turn to computers for a declining subset of things they regularly do.
This MetaFAQ reports on the percentage of online adults who actively use a computer that they acquired with personal funds (a home computer), one provided by an employer (work/self-employed), or from someone else (a school, library, government, neighbor, or other). Report [TUP_doc_2024_0115_agpc] in TUP Lenses: Devices; PCs; User Profile
Home PCs shine again for remote work
The rapid spread of the pandemic caught many employers and employees by surprise. Most were unprepared to work remotely and many were uncertain how long they might be working remotely. Consequently, many workers simply used their personally-owned home computers to get work done. Although 2020 saw high levels of home PC use for work which then shrunk markedly in 2021, we’re now seeing a return to broad home PC use for work. Using a home PC for work activities is a widespread practice, even among workers who may have an employer-provided PC available to them when they are in the workplace. Although work email is a major activity for home PCs, there is a long list of work activities regularly done by many remote workers.
This MetaFAQ reports on the percentage of remote workers and workers who never work remotely that use a home computer for work-related activities. This is split by country. Further, this report details the list of work-related activities that remote workers regularly do with their home PC. Report [TUP_doc_2024_0113_hwrt] in TUP Lenses: PCs; User Profile; Households; Activities; Work/Life Balance
More workers use a home computer than a work computer
More workers worldwide use a home computer than a computer provided by their employer. Many factors contribute to this. Only a portion of workers are in occupations that require computer use. Also, the rapid onset of the pandemic forced many workers to work remotely before their employers could respond by supplying an adequate set of technology products. So, many employees put their existing technology to work to get their jobs done remotely. While some employers embraced the practice of BYOD – bring your own device – others chose to supply workers with technology devices that would help support the employer’s confidential corporate information. Decisions about remote work policies and the subsequent provision of in-home technology are still evolving.
This MetaFAQs reports on the average (mean) number of home computers and work/self-employed computers in active use by workers in five countries: the US, UK, Germany, Japan, and China. Report [TUP_doc_2023_1223_hwpc] in TUP Lenses: PCs; Work/Life Balance
Younger adults use recently acquired computers
In many countries, twice as many younger adults use a newer computer than older adults. This is more of a reflection of youthful enthusiasm and interest in newer technology than of the economic status of younger adults. In many countries, less than a sixth of online adults aged 50 and up use a computer acquired in the prior 12 months.
This MetaFAQs reports the percentage of online adults using a computer acquired in the previous 12 months, split by age group and country. Report [TUP_doc_2023_1215_yout] in TUP Lenses: Devices; PCs; User Profile
Home PCs: the unsung heroes of remote work
Home PCs: the unsung heroes of remote work – Getting things done for work from home often demands using a computer. Activities from Webex or Zoom group meetings to creating presentations or reports benefit from using the larger screens of most computers. However, employers have been slow in providing PCs to remote employees. Just as they wavered in their commitment to supporting workers working from home, they’ve vacillated in their policies around providing technology to remote workers.
This MetaFAQs reports on the percentage of workers who use a home computer for work-related activities. Report [TUP_doc_2023_1111_hwrk] in TUP Lenses: PCs; User Profile; Households; Activities; Work/Life Balance
Employers finally updating home technology as employees move on
There’s a discernible trend in American workplaces: while many employees need to rely on personal devices for work, there’s an increasing tilt towards employer-provided technology. From 2021 to 2023, the percentage of employees using their home computer for work declined from 52% to 40%. This shift can foster enhanced protection of digital assets and boost collaboration. Furthermore, when employers provide the tools, it solidifies trust, as employees aren’t shouldering costs that effectively reduce compensation.
By 2023, 40% of American workers were using company-issued computers, a growth from 37% in 2021. However, there’s an emerging trend of employees not using computers at all for work, which increased from 29% to 35% in two years, while smartphone usage has risen. This shift holds implications for tech enterprises basing projections on dominant computer usage.
Lastly, employer-provided computers are becoming increasingly, if belatedly, updated. By 2023, 46% of employees using both personal and work computers found their work PC to be the more recent device, up from 42% in 2021. This progression indicates a commitment to providing current tech tools in professional settings.
This MetaFAQs reports on the percentage of American full-time and part-time employees who actively use a home computer for work-related activities, an employer-provided work computer, or the combination. It also compares the age of the employee’s home computer used for work with the age of the one supplied by the employer.
Declining computer use among employees
Employees are more likely to be using a smartphone than either a home or work computer, as computer use has declined over the last four years. Global and US employees are also more likely to be using a home computer than one provided by an employer. Computer use is especially higher among older than younger employees, particularly those using a home computer.
This MetaFAQs reports on the penetration of a smartphone, computer, home computer, work/employer-provided computer, or tablet among employees in the US and those in the US, Germany, UK, Japan, or China. Trending data spans 2019 through 2022.
Shift in employee device hours and devices
Since the start of the pandemic, employees have needed to make tremendous changes. Employees in information-focused occupations and those needing to shift how they communicate relied on their connected devices to get work done. A growing number of employees lost access to an employer-provided computer. Many turned to using home computers for work, while yet others turned more often to their smartphones. Despite the challenges and changes, employees worldwide have managed to use their collection of devices for as many total hours while simultaneously using fewer devices.
This MetaFAQs reports on the usage levels of connected devices – smartphones, work computers, home computers, and tablets among employees in the US, Germany, UK, Japan, and China. Trending data spans from 2019 through 2022.
The abundance of technology among workers working from home
The majority of workers working from home have a range of connected devices available to use for work-related activities, although not all are employer-provided devices. The collection of devices among workers working from home is larger and more varied than those being used by workers not working from home.
This MetaFAQs details those key technology devices that are used more often by American and global (US, Germany, UK, Japan, China) workers working from home than those not working from home.
Work/Life Balance TUP Lens [Highlights]
With the pandemic, many more employees are working from home. This TUP Highlights Report profiles employees by how often they work from home and their expectations of the near future. It profiles them demographically, by their type of employer, their connected devices, and their work-related activities.