Author: Dan Ness

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Communication distinctive for remote workers [TUPdate]

Working from home requires more communication than ever, both a broad range of devices (smartphones, computers, tablets), and types (calls, messages, meetings with and without video). Employees working from home use computers for different communication activities than they do with smartphones. This TUPdate compares a detailed list of communication activities among those working from home and those not working from home, and also identifies which devices – PCs, smartphones, or others – are used the most for communication by work from home status.

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Smartwatch purchase plans

Among online Americans, purchase intentions for Apple Watches outpace those for Android Smartwatches.

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For most, PCs are first for connecting

Worldwide, smartphones have grown to be the primary device used the most by nearly half of online adults. Among American adults, PC usage continues to lead, although the gap has narrowed.

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Activities for PCs versus smartphones

Dan Ness, Principal Analyst, MetaFacts, September 13, 2021

Which device gets chosen for which activities?

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Great expectations – of still working from home [MetaFAQs]

Employees expect to return to pre-pandemic levels. In one year (in August 2022), 13% of employees globally expect to be working from home always or the majority of the time. Among American employees, this share is 25%. In one year (in August 2022), 70% of employees globally expect to be working from home at least occasionally. Among American employees, this share is nearer to two-thirds (63%).

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Penetration of key devices among remote workers [TUPdate]

Many employees working from home need connected devices to work or to communicate. This TUPdate reports on the collection of actively used connected devices, comparing what is being used by employees working from home, employees not working from home, and adults not employed outside the home. These are split by form factor as well as operating system family.

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Work from home experience & plans [TUPdate]

Employees who have had prior experience working from home have different and more intense technology purchase plans than those who are new to working from home or that have never worked from home. This TUPdate identifies purchase plans for a selection of home office products among employees comparing their previous experience working from home.

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iPhone and Android smartphone purchase plans [TUPdate]

Fifty percent more online Americans plan to buy an iPhone than an Android smartphone.

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Working from home – size of segments

Working from home is wholly new to some people, old hat to others, and not experienced by yet others. Seasoned workers – those who ever worked from home before the pandemic and do so now – make up the largest segment of online adults. The second-largest group is diametrically opposed – having never worked from home and not currently doing so. This MetaFAQs reports on the size of four segments by their prior and current experience of working from home.

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