MetaFacts TUP/Technology User Profile analysis results for subscribers
The major PC makers have attracted very different sets of customers, with some brands being used primarily by younger people and others more like someone’s father’s brand. This MetaFAQs report profiles the users of home PCs by brand and age group, showing the percentage of users in the US as well as collectively across the US, UK, Germany, and Japan.
How different are advantaged from disadvantaged Americans in whether or not they use a PC, whether personally owned, employer-provided, for self-employment, school, or another one? How much has this changed since before the pandemic? How do historically socioeconomically advantaged groups such as high-income or college graduates compare to disadvantaged groups such as single parents, low-income, less-educated, elderly, or people of color? This TUP analysis reports on the penetration of PCs within each socioeconomic group.
Working from home has been a widespread response to the pandemic, although it is not an option for everyone, nor does every employer support it. Nearly a third of employees that work from home work for an employer with less than 20 employees, twice the rate of those not working from home. This TUPdate reports on online Americans that do and don’t work from home by employer size and employment status.
Email continues to lead as the major communication activity across all devices. One-to-one video calls have grown rapidly. Worldwide and US employees are showing their Zoom/Webex fatigue, as both work and personal web-based group meetings have subsided.
Workers working from home are younger than average, more often married or coupled than single, and more likely to be a college graduate. This TUPdate reports on the age, marital status, and educational attainment of employees regularly working from home, as well as their household demographics: household size, income, presence of children, and ownership or rental of dwelling.
Apple’s customers with many Apple OS devices (iPhones, iPads, Macs) have a higher than average socioeconomic profile and use of connected devices.
College students are visible users of technology devices. During the pandemic, their collection of actively used devices has shifted slightly. Worldwide, Windows PCs are the leading device followed by iPhones, which are reaching more students. Among Americans, Apple OS devices top the list, partly due to broader iPhone penetration.
Smartphone & PC purchase plans are robust. This MetaFAQs reports on the purchase plans for the next 12 months among online Americans, split by products type (PCs – desktops versus laptops/notebooks, mobile phones – iPhones versus Android, and other technology products).
Working remotely from a personal computer is not a new phenomenon—and it took hold long before the pandemic. Most home PCs have already been allocated to work-related activities, but the type of work differs, and has been shifting since the pandemic caused a larger variety of workers to stay at home.
This TUPdate reports on the penetration of home PCs among employees, which activities employees use their home PCs for, the prominence of work-provided PCs, the age of the home PC-using employee, and work-from-home status. It measures online adults in the US, Germany, UK, and Japan in 2019 and 2020.
How much of a factor does age play in technology adoption and use? Are tech trends among younger generations a sign of what’s to come?
This TUPdate investigates the differences and similarities among age groups regarding which technology devices people use, how new those devices are, and how they use them. The online adults measured in this report range from ages 18-24, 25-34, 45-54, 55-64, and 65+ across the US, Germany, the UK, and Japan.