Employees are more likely to be using a smartphone than either a home or work computer, as computer use has declined over the last four years. Global and US employees are also more likely to be using a home computer than one provided by an employer. Computer use is especially higher among older than younger employees, particularly those using a home computer.
This MetaFAQs reports on the penetration of a smartphone, computer, home computer, work/employer-provided computer, or tablet among employees in the US and those in the US, Germany, UK, Japan, or China. Trending data spans 2019 through 2022.
Shift in employee device hours and devices
Since the start of the pandemic, employees have needed to make tremendous changes. Employees in information-focused occupations and those needing to shift how they communicate relied on their connected devices to get work done. A growing number of employees lost access to an employer-provided computer. Many turned to using home computers for work, while yet others turned more often to their smartphones. Despite the challenges and changes, employees worldwide have managed to use their collection of devices for as many total hours while simultaneously using fewer devices.
This MetaFAQs reports on the usage levels of connected devices – smartphones, work computers, home computers, and tablets among employees in the US, Germany, UK, Japan, and China. Trending data spans from 2019 through 2022.
How employees working from home are balancing their activities
Employees working from home have unique challenges in getting work done while often using personal and employer-provided devices. While seeking to balance their work and personal lives, they are also finding new ways to use their devices. A substantial share regularly does TikTok-type work – creating videos for work and personal purposes. This MetaFAQs reports on the top 10 activities employees that work from home do with their connected devices: smartphones, computers, and tablets. It also identifies which activities are done more often than the average online adult.
Most employees work from home and expect to be in one year
Only a fraction of worldwide online employed adults always works from home. A larger group never worked from home and never expect to. The largest segment includes those who occasionally work from home, and most expect to be working from home in one year. With the COVID pandemic and ensuing economic changes, many employees worked from home for the first time. As the pandemic continues, there is a wide variation across regions and employers in their policies and support of working from home.
This MetaFAQs reports on how many employees worked from home before the pandemic, how many are currently working from home, and how many expect to be working from home in one year.
The abundance of technology among workers working from home
The majority of workers working from home have a range of connected devices available to use for work-related activities, although not all are employer-provided devices. The collection of devices among workers working from home is larger and more varied than those being used by workers not working from home.
This MetaFAQs details those key technology devices that are used more often by American and global (US, Germany, UK, Japan, China) workers working from home than those not working from home.
Working from home – size of segments
How many workers work from home? How many already had experience working from home before the pandemic, and for how many is it a new experience?
This TUP analysis reports on the total number of full-time, part-time, and self-employed workers – and their work-from-home experience before and through the pandemic. The topline sizing details workers in the US, Germany, UK, and Japan. The analysis dives deeper into Americans by industry, employee role, employer size, and educational attainment.
Work follows employees home, although less so than last year
Home computers – those acquired with personal funds – are used by most employees for work-related activities. Americans and employees in Germany, the UK, Japan, and China peaked in 2021 and subsided in 2022. This MetaFAQs reports on employees using a home computer for work-related activities. It details the work activities with home computers, from communication to collaboration and productivity. As a historical contrast, it includes comparable results from the 1987 TUP/Technology User Profile wave.
Hybrid work from home arrangement likely to continue
Employees and employers have made some of the most substantial changes since the pandemic, with many quickly shifting to working from home. The most significant expansion has been in hybrid working arrangements, unlikely to change within a year. This MetaFAQs reports on online employees, their frequency of working from home before the pandemic, and their expectations in a year.
Trends in webcam and video calls/meetings usage
Are video calls and meetings as widespread as tech media implies? How much have webcams and video calls and meetings reached into the everyday experience of the average online adult? This MetaFAQs reports on the usage trend since before the pandemic for online adults in the US, the UK, Germany, and Japan. It further splits video calling/conferencing by smartphone, home PC, or work PC. Furthermore, because change has not affected everyone the same, it details the trend among life stage segments – employment status, age group, and presence of children.
Profile of Americans who regularly participate in video meetings
After the emergence of COVID and the rise of increasingly hybrid and remote work environments–are video meetings the new normal? 38% of all online American adults, or 83.8 million, regularly participate in video meetings. This MetaFAQs profiles those who regularly participate in video meetings by several critical demographic and behavioral factors distinctive from the average American online adult: age and gender; employment status; life stage (age, employment status, presence of children); the number of PCs used and technology ecosystem entrenchment. Report [TUP_doc_2022_0722_mode] in TUP Lenses: Activities, Communication.