During the pandemic, low-income American renters were a large segment of Americans strongly disrupted by shutdowns, work interruptions, and even evictions. This historically socioeconomically disadvantaged market segment has the potential to benefit from technology that can enable less dangerous occupations, although starting from lower-than-average market penetration levels. This MetaFacts TUPdate report details how far below average this segment is in their use of connected devices, which types of devices they are (and aren’t) using, and how often they’re using what they have. Furthermore, it quantifies how many online adults in this segment do (and don’t) work from home.
Technology use among American IT employees
Do American IT employees lead the way in technology, at least with the tech products and services they use? This TUPdate reports on this socioeconomically and technologically advantaged group, contrasting them with the disadvantaged. The TUP results identify the penetration of device form factors within this group and other groups, as well as the number of connected devices they use, the hours they use them, and their work from home status. This TUPdate also identifies the activities this group does with their devices that is uniquely different from other advantaged, disadvantaged, and average Americans, as well as their active collection of consumer electronics and purchase plans.
Technology profile of Hispanic Americans aged 18-49
During the pandemic, socioeconomically advantaged groups changed their collection and usage of technology devices differently than historically disadvantaged groups. Age 18-49 Hispanic Americans have a higher-than-average share of technology devices than disadvantaged Americans as a group. This group has significantly increased its connected device usage between 2020 and 2021. This TUPdate reports on this group’s status and change in connected devices by type – PCs, home PCs, work PCs, smartphones, game consoles, tablets, and feature phones. It also reports their work-from-home status, hourly device usage, number of devices, and market size.
Mobile Phones TUP Lens
Smartphones have rapidly, although not completely, replaced feature phones. Smartphone users have expanded their range of activities with new uses while also increasingly migrating activities from computers and tablets. This TUP Highlights Report profiles smartphones – their market penetration, user demographic profile, regular activities, usage profile, key competitors, and purchase plans.
This TUP Highlights report includes the following sections: penetration of smartphones versus feature phones, smartphone brand share, top activities for smartphones, smartphone carrier share, smartphone usage profile, trends in technology ecosystems, major activities for a market segment, and the profile of smartphone users.
PC use declined in 2020, especially among non-White, non-Asian online Americans [MetaFAQs]
Dan Ness, Principal Analyst, MetaFacts, October 17, 2020 Fewer online Americans were regularly using a PC in mid-2020 than in mid-2019. This MetaFAQs splits PC penetration rates by ethnic/Hispanic groups. About MetaFAQs MetaFAQs are answers to frequently asked questions about technology users. The research results showcase the TUP/Technology User Profile study, MetaFacts’ survey of a…
Work PC and tablet use among female American employees varies by employment role [MetaFAQs]
Do most female American employees use employer-provided PCs? Which employment roles have higher use than others? This MetaFAQs reports on the percentage of American female employees that regularly use an employer-provided PC or tablet, split by work desktops and work notebooks/laptops.
The work from home privilege [MetaFacts Pulse Survey]
By Dan Ness, Principal Analyst, MetaFacts
Working from home. While it is a blessing for some and may feel like a curse for others, only a few get the privilege. Being able to work from home during widespread public health safety shutdowns has sustained employment for many employees. It has also brought new challenges for those with school-age children or insufficient technology. It has also brought about faster adoption of certain technology products and services while revealing long-present sociological differences. The differences may persist while many of the technological changes will be temporary and evolutionary, not revolutionary.
Work notebook users-Gender within employment role [MetaFAQs]
Dan Ness, Principal Analyst, MetaFacts, December 13, 2018 Is there a gender difference in which employees use notebooks or don’t? How does this compare to the role of the employee? This MetaFAQs looks into the 2018 results of TUP/Technology User Profile to report on employees using an employer-provided PC and reports their gender by employment…