Remote workers outnumber onsite workers in the US, UK, and among China’s highly-educated elite. Japan favors on-site employees due to its manufacturing focus, labor policies, and traditional work culture. Germany has similar factors to Japan’s, although has a near-equal blend of remote and onsite workers, in part a reflection of the country’s growing openness and eagerness to compete more strongly in the world economy. In the US, aspirations towards being technologically advanced, expense of commercial operations, service-oriented industries, and openness to change have combined such that more Americans work remotely than in person. Report [TUP_doc_2023_1201_remo] in TUP Lenses: User Profile; Work/Life Balance
Stronger tech buying plans among remote workers
Stronger tech buying plans among remote workers – Workers working from home have substantially stronger purchase plans than workers who never work from home. To be able to work effectively, they need sufficient technology to enable communication, collaboration, comfort, and computing. Based on their recent survey responses, their technology needs are not fully satisfied.
This MetaFAQs reports on the purchase plans for computers, tablets, printers, consumer electronics, and other technology products, contrasting workers who work from home versus those who do not by country. Report [TUP_doc_2023_1129_plan] in TUP Lenses: Devices; PCs; Mobile Phones; Tablets; Consumer Electronics; Printers; Work/Life Balance
Most remote workers expect remote work next year
Most remote workers expect remote work next year – In a year, most current remote workers in the US, UK, Germany, and Japan anticipate consistent home-based work. However, fewer elite Chinese workers share this expectation. Very few workers not now working remotely expect to start. Report [TUP_doc_2023_1123_fwfh] in TUP Lenses: User Profile; Work/Life Balance
Home PCs: the unsung heroes of remote work
Home PCs: the unsung heroes of remote work – Getting things done for work from home often demands using a computer. Activities from Webex or Zoom group meetings to creating presentations or reports benefit from using the larger screens of most computers. However, employers have been slow in providing PCs to remote employees. Just as they wavered in their commitment to supporting workers working from home, they’ve vacillated in their policies around providing technology to remote workers.
This MetaFAQs reports on the percentage of workers who use a home computer for work-related activities. Report [TUP_doc_2023_1111_hwrk] in TUP Lenses: PCs; User Profile; Households; Activities; Work/Life Balance
US, UK, and China workers eye continued remote work, less so in Japan
US, UK, and China workers eye continued remote work, less so in Japan – Remote work persists, especially if employees are correct. Many employees expect to be working from home in a year at least some of the time. Following the onset of the Covid pandemic, many employees started working from home for the first time.
Among online workers in the US and UK, more than half expect to be working from home occasionally or more often. In Japan, the rate is lower. Among highly educated elite online adults in China, the expectation rate is much higher.
This MetaFAQs reports on the percentages of online adults in the US, Germany, UK, Japan, and China who expect to be working from home in one year, and how often they expect to work from home: never, occasionally, once a week, a few times a week, the majority of the time, or always. Report [TUP_doc_2023_1105_nwfh] in TUP Lenses: User Profile; Work/Life Balance
Which Countries Lead in Remote Work Adoption?
The pandemic introduced a major shift in how employees work in addition to where they work. Although the quick response was necessary to maintain public health, some employers have sought to return remote employees to their workplace settings. Other employers have recognized the improved efficiency, productivity, and health of their employees, and have adapted to remote or hybrid work arrangements as part of their ongoing best practices. Many employees have found life-affirming benefits from even occasional remote work which has added to their resistance in returning to previous workplace-oriented practices. They report enjoying many benefits: reduced commuting times and expense, less time on work-appropriate wear, less time in meetings, as well as personal benefits such as managing family care. Also, many remote workers have already set up their remote working environment, many outfitted with computers, webcams, printers, and display monitors. They may be reticent to return to their workplace where employer-provided computers may not be as new as the ones employees are using at home.
This MetaFAQs reports on a vital statistic: the percentage and number of online adults that work remotely by country and also how often they do or do not work remotely. Report [TUP_doc_2023_1005_amwf] in TUP Lenses: User Profile; Work/Life Balance
Employers finally updating home technology as employees move on
There’s a discernible trend in American workplaces: while many employees need to rely on personal devices for work, there’s an increasing tilt towards employer-provided technology. From 2021 to 2023, the percentage of employees using their home computer for work declined from 52% to 40%. This shift can foster enhanced protection of digital assets and boost collaboration. Furthermore, when employers provide the tools, it solidifies trust, as employees aren’t shouldering costs that effectively reduce compensation.
By 2023, 40% of American workers were using company-issued computers, a growth from 37% in 2021. However, there’s an emerging trend of employees not using computers at all for work, which increased from 29% to 35% in two years, while smartphone usage has risen. This shift holds implications for tech enterprises basing projections on dominant computer usage.
Lastly, employer-provided computers are becoming increasingly, if belatedly, updated. By 2023, 46% of employees using both personal and work computers found their work PC to be the more recent device, up from 42% in 2021. This progression indicates a commitment to providing current tech tools in professional settings.
This MetaFAQs reports on the percentage of American full-time and part-time employees who actively use a home computer for work-related activities, an employer-provided work computer, or the combination. It also compares the age of the employee’s home computer used for work with the age of the one supplied by the employer.
Long-term home notebook/laptop trends and current user profile
From 2014 to 2022, there’s been a noticeable shift in device usage among online Americans. Although overall computer usage declined from 89% to 70%, the usage of notebook computers remained steady. While desktop computer usage dropped from 74% to 45%, smartphone usage rose from 64% to 87%, signifying a consistent demand for mobile solutions. Interestingly, despite the surge in smartphone usage, notebook computers maintain their active presence. Generational changes in notebook usage also occurred, with boomers increasing their usage before and tapering after the pandemic, while the Silent + Greatest Generation raised their usage from 28% in 2014 to almost 40% before the pandemic, gently reducing it to 35% in 2022. Millennials maintained the highest usage rates nearly every year.
On a global scale, Apple has the largest share in the active home notebook base, followed by HP and Lenovo. In the U.S., Apple again leads the pack with the highest share. The average age of home notebook users skews slightly older than the average online adult, with Japan hosting the oldest users. Gen Z adults show the lowest usage rate across the U.S., Germany, U.K., and Japan, with most home notebook users falling into the millennial, Gen X, or boomers/Silent generations. Regarding brand and age, Apple has the youngest users globally, while HP has the oldest. Moreover, brands have no significant effect on home notebook activities, with the top three activities being identical across all major brands.
This TUPdate looks at the penetration levels of notebooks/laptops from 2014 to 2022 as well as smartphones and other computer form factors. It profiles users of home notebook/laptop users by their demographics, purchase recency, and activities.
The only set of connected devices Americans use
Since 2018 and through the pandemic, fewer online Americans have been using computers, game consoles, feature phones, and tablets. Smartphones, already near saturation levels, have continued to increase market penetration.
Is the smartphone headed towards being the last device standing, or is there some other device combination that is more widely used?
This TUPdate looks at the market penetration of key devices – computers, smartphones, feature phones, game consoles, and tablets – among American adults. Beyond their overall penetration rates, this analysis dives deeper into identifying the device combinations used by three of four American adults, and profiling who uses them.
Apple computer usage by socioeconomic groups
Apple computers grew in usage during the pandemic, only to shrink below pre-pandemic levels. The shape and composition of the active Apple computer user base maintained relative strength among historically advantaged Americans and much less so among the traditionally disadvantaged. Advantaged Americans have been the ficklest. The skew toward younger Americans using Apple computers has flattened as older Americans increase their usage.
This TUPdate looks at the profile of American adults who currently use an Apple computer along several lines: the socioeconomic group they are part of, their life stage, employment status, and age.