Remote workers use their devices for the most hours – Employees who work remotely tend to spend more time on their devices compared to those exclusively working from office locations. While the time spent on computers, smartphones, or tablets doesn’t directly equate to productivity, it may hint at heightened work activity, especially as remote work often translates to digital meetings. Notably, the difference in device usage hours is most prominent among workers in Japan and Germany. The disparity is most evident when comparing computer usage based on remote work status. This MetaFAQs reports on the mean and median number of hours employees in the US, Germany, UK, Japan, and China use their connected devices – computers, smartphones, and tablets, as well as with each device type. Report [TUP_doc_2023_1011_prod] in TUP Lenses: Devices; User Profile; Work/Life Balance
Which Countries Lead in Remote Work Adoption?
The pandemic introduced a major shift in how employees work in addition to where they work. Although the quick response was necessary to maintain public health, some employers have sought to return remote employees to their workplace settings. Other employers have recognized the improved efficiency, productivity, and health of their employees, and have adapted to remote or hybrid work arrangements as part of their ongoing best practices. Many employees have found life-affirming benefits from even occasional remote work which has added to their resistance in returning to previous workplace-oriented practices. They report enjoying many benefits: reduced commuting times and expense, less time on work-appropriate wear, less time in meetings, as well as personal benefits such as managing family care. Also, many remote workers have already set up their remote working environment, many outfitted with computers, webcams, printers, and display monitors. They may be reticent to return to their workplace where employer-provided computers may not be as new as the ones employees are using at home.
This MetaFAQs reports on a vital statistic: the percentage and number of online adults that work remotely by country and also how often they do or do not work remotely. Report [TUP_doc_2023_1005_amwf] in TUP Lenses: User Profile; Work/Life Balance
Employers finally updating home technology as employees move on
There’s a discernible trend in American workplaces: while many employees need to rely on personal devices for work, there’s an increasing tilt towards employer-provided technology. From 2021 to 2023, the percentage of employees using their home computer for work declined from 52% to 40%. This shift can foster enhanced protection of digital assets and boost collaboration. Furthermore, when employers provide the tools, it solidifies trust, as employees aren’t shouldering costs that effectively reduce compensation.
By 2023, 40% of American workers were using company-issued computers, a growth from 37% in 2021. However, there’s an emerging trend of employees not using computers at all for work, which increased from 29% to 35% in two years, while smartphone usage has risen. This shift holds implications for tech enterprises basing projections on dominant computer usage.
Lastly, employer-provided computers are becoming increasingly, if belatedly, updated. By 2023, 46% of employees using both personal and work computers found their work PC to be the more recent device, up from 42% in 2021. This progression indicates a commitment to providing current tech tools in professional settings.
This MetaFAQs reports on the percentage of American full-time and part-time employees who actively use a home computer for work-related activities, an employer-provided work computer, or the combination. It also compares the age of the employee’s home computer used for work with the age of the one supplied by the employer.
Shift in employee device hours and devices
Since the start of the pandemic, employees have needed to make tremendous changes. Employees in information-focused occupations and those needing to shift how they communicate relied on their connected devices to get work done. A growing number of employees lost access to an employer-provided computer. Many turned to using home computers for work, while yet others turned more often to their smartphones. Despite the challenges and changes, employees worldwide have managed to use their collection of devices for as many total hours while simultaneously using fewer devices.
This MetaFAQs reports on the usage levels of connected devices – smartphones, work computers, home computers, and tablets among employees in the US, Germany, UK, Japan, and China. Trending data spans from 2019 through 2022.
Declining use of home computers for work
The share of adults using home computers for work activities has declined sharply from a mid-pandemic peak. Current levels are below pre-pandemic levels. Some of the decline is due to many employees returning to their workplaces. Another factor is the long decline in the use of home computers as online adults embrace their smartphones for an increasing set of activities. This MetaFAQs reports on the percent of online adults using a home computer for any work-related activities from 2019 through 2022, both in the US as well as globally – US, Germany, UK, Japan, and China.
Most employees work from home and expect to be in one year
Only a fraction of worldwide online employed adults always works from home. A larger group never worked from home and never expect to. The largest segment includes those who occasionally work from home, and most expect to be working from home in one year. With the COVID pandemic and ensuing economic changes, many employees worked from home for the first time. As the pandemic continues, there is a wide variation across regions and employers in their policies and support of working from home.
This MetaFAQs reports on how many employees worked from home before the pandemic, how many are currently working from home, and how many expect to be working from home in one year.
Which is winning consumer interest – iPhone or Android smartphones?
Forward-looking interest is stronger for Apple iPhones than for Android smartphones across most countries surveyed. Apple is strongest among younger adults and adults of all ages currently working from home. This MetaFAQs reports the smartphone purchase plans for the next 12 months among online adults in the US, Germany, UK, Japan, and China.
Working from home – size of segments
How many workers work from home? How many already had experience working from home before the pandemic, and for how many is it a new experience?
This TUP analysis reports on the total number of full-time, part-time, and self-employed workers – and their work-from-home experience before and through the pandemic. The topline sizing details workers in the US, Germany, UK, and Japan. The analysis dives deeper into Americans by industry, employee role, employer size, and educational attainment.
Work follows employees home, although less so than last year
Home computers – those acquired with personal funds – are used by most employees for work-related activities. Americans and employees in Germany, the UK, Japan, and China peaked in 2021 and subsided in 2022. This MetaFAQs reports on employees using a home computer for work-related activities. It details the work activities with home computers, from communication to collaboration and productivity. As a historical contrast, it includes comparable results from the 1987 TUP/Technology User Profile wave.
Hybrid work from home arrangement likely to continue
Employees and employers have made some of the most substantial changes since the pandemic, with many quickly shifting to working from home. The most significant expansion has been in hybrid working arrangements, unlikely to change within a year. This MetaFAQs reports on online employees, their frequency of working from home before the pandemic, and their expectations in a year.