Communication distinctive for remote workers [TUPdate]

Working from home requires more communication than ever, both a broad range of devices (smartphones, computers, tablets), and types (calls, messages, meetings with and without video). Employees working from home use computers for different communication activities than they do with smartphones. This TUPdate compares a detailed list of communication activities among those working from home and those not working from home, and also identifies which devices – PCs, smartphones, or others – are used the most for communication by work from home status.

This content is for subscribers only.
Join Now
Already a member? Log in here
Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. It may not be used with a generative AI system without separate licensing and express written permission. To share or quote excerpts, please contact MetaFacts.

Meetings are dead. Long live meetings! Are we digitally transformed yet? [TUPdate]

Dan Ness, Principal Analyst, MetaFacts, December 18, 2020

During the pandemic and with many employees working from home, much of communicating with coworkers and managers has shifted online. Employees have many options and are using most of them.

This content is for subscribers only.
Join Now
Already a member? Log in here
Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. It may not be used with a generative AI system without separate licensing and express written permission. To share or quote excerpts, please contact MetaFacts.

Synchronous or asynchronous communication – checking age preference [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 11, 2020 Communication is a vital and regular activity for connected devices. There are many choices – email, phone calls, video calls, video meetings, group chats – and the experience is different for each type. This MetaFAQs looks at asynchronous communication activities – those where the communicators don’t need…

This content is for subscribers only.
Join Now
Already a member? Log in here
Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. It may not be used with a generative AI system without separate licensing and express written permission. To share or quote excerpts, please contact MetaFacts.

Employee’s video calls/meetings by device type [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 3, 2020

Employees are busy having video calls, meetings, and group chats and are using a wide range of devices to do so. While smartphones are a top platform, home PCs, work PCs, and even tablets are regularly used. There are some differences by employer size and country.

This content is for subscribers only.
Join Now
Already a member? Log in here
Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. It may not be used with a generative AI system without separate licensing and express written permission. To share or quote excerpts, please contact MetaFacts.

Employees in video calls/conferences by employer size [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 30, 2020

Meetings! They don’t stop because of video conferencing, video calls, or group chats. This MetaFAQs details the share of employees that regularly connect online using any of their smartphones, PCs, tablets, or even game consoles. The results are split out by employer size to show whether there is a difference between smaller or larger employers.

This content is for subscribers only.
Join Now
Already a member? Log in here
Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. It may not be used with a generative AI system without separate licensing and express written permission. To share or quote excerpts, please contact MetaFacts.

Work meeting types by employer size [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 28, 2020

How do employees communicate for work-related matters? Do they make video calls or group video conferences, such as those over Zoom or Webex? Is there a difference for employees of smaller as compared to larger organizations? This MetaFAQs reports on how many online employees communicate for work by type, country, and employer organization size.

This content is for subscribers only.
Join Now
Already a member? Log in here
Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. It may not be used with a generative AI system without separate licensing and express written permission. To share or quote excerpts, please contact MetaFacts.

Rapid growth in work group chat app use [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 21, 2020

In response to the pandemic, many online employees began to work at home either occasionally or all the time. One way to collaborate and stay in touch with coworkers and managers is through group chat/discussion apps and platforms. This MetaFAQs details the rapid change between 2019 and 2020 using these communication activities by online employees, including results from the US and Germany.

This content is for subscribers only.
Join Now
Already a member? Log in here
Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. It may not be used with a generative AI system without separate licensing and express written permission. To share or quote excerpts, please contact MetaFacts.