Employees are more likely to be using a smartphone than either a home or work computer, as computer use has declined over the last four years. Global and US employees are also more likely to be using a home computer than one provided by an employer. Computer use is especially higher among older than younger employees, particularly those using a home computer.
This MetaFAQs reports on the penetration of a smartphone, computer, home computer, work/employer-provided computer, or tablet among employees in the US and those in the US, Germany, UK, Japan, or China. Trending data spans 2019 through 2022.
Shift in employee device hours and devices
Since the start of the pandemic, employees have needed to make tremendous changes. Employees in information-focused occupations and those needing to shift how they communicate relied on their connected devices to get work done. A growing number of employees lost access to an employer-provided computer. Many turned to using home computers for work, while yet others turned more often to their smartphones. Despite the challenges and changes, employees worldwide have managed to use their collection of devices for as many total hours while simultaneously using fewer devices.
This MetaFAQs reports on the usage levels of connected devices – smartphones, work computers, home computers, and tablets among employees in the US, Germany, UK, Japan, and China. Trending data spans from 2019 through 2022.
Which activities are primarily done using smartphones, computers, or game consoles?
Smartphones have continued to expand in their use as Americans’ primary connected devices, displacing home and work computers. However, some activities are done primarily with home computers, work computers, and game consoles. Most computer-focused activities are being done by somewhat older Americans, while immersive gaming is done by younger Americans using game consoles.
This TUPdate looks at the primary types of devices used for a wide range of activities: shopping, entertainment, work-related activities, productivity, social networking, cloud storage, communication, and many others. These have been split by age group.
Home printers declining among Americans
With each passing year since 2017, fewer Americans are using home printers. Also, the average number of home printers per person is declining. This MetaFAQs reports on the percentage of American adults regularly using a home printer and the average (mean) number of home printers they regularly use.
Trend in weekly hours with connected devices
In 2020, COVID-19 and related shutdowns drove up the average number of hours spent on devices around the world. Average device usage has been on a downward trend ever since. Despite this, we continue to see a strong long-term trend of 40-60 hours per week of usage. This MetaFAQs considers how frequently Americans and global device users use their PCs, smartphones, and tablets. Report [TUP_doc_2022_0827_hour] in TUP Lenses: Devices, PCs, Mobile Phones, Tablets.
Highlights: Households
American households have embraced technology products and services in a big way for home entertainment, finances, shopping, and even working from home. This TUP Highlights report reports on important usage shifts and trends among American households: game consoles, smartwatches, printers, streaming music, video doorbells, VR headsets, and much more. Further, this report identifies the changes from 2019 to 2021 among socioeconomic groups that have been historically advantaged or disadvantaged. Included are the shifts in penetration rates for smartphones, PCs, home PCs, tablets, and home printers for the total market as well as within major market segments.
Highlights: User Profile
Sociodemographically distinct groups vary in composition, technology devices and services, and how they use what they have. Most advantaged groups have bolstered their technology collection during the pandemic and increased their usage levels. Most disadvantaged segments, meanwhile, have used what they have at hand more so than acquiring newer technology. Older millennials have the wealthiest collection of technology devices, well above that of every other age group. This TUP Highlights report includes the following sections: usage segments, segments, and trends in segments.
Highlights: Technology Ecosystems
While some device makers focus on speeds, feeds, and features, others are playing the long game to build long-term customer loyalty through ecosystems. This TUP Technology Ecosystems Highlights report reports on the size of leading technology ecosystems, which types of devices are dominating (or not), and their longer-term trends. It details the unique activities users focus on within certain ecosystems, and profiles each ecosystem’s users.
Highlights: Activities
What we do paints a richer picture than what we carry or own. All computers are not used the same and nor are smartphones or tablets. Each user has their preference about how they spend their time. Also, each user expresses their choices about which connected devices they turn to for each type of activity. While some see their tablets as passive movie screens, others rely on them as communication hubs. Some users prefer to shop on a computer, while others rely more on their smartphones.
This TUP Highlights report includes the following sections: main activities across all tech devices, major activities for each device type, activities unique to which device type, cross-device activities, the profile of activity type users, major activities for a market segment, home entertainment activities, the profile by key activities, and listening activities.
Profile of American enterprise employees using Apple/Windows work computers
How have Apple Macs done in US enterprise? Are certain American enterprise employees more Apple Mac-oriented than others? Are Macs used more in certain employer roles or industries? This TUP analysis reports on the split between Apple and Windows computers by employer role and industry, as well as the trend in same-versus-mixed OS usage among employees in American organizations with 1,000 or more employees.