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February 28, 2025March 13, 2025

Skype call forwarding its active base

Background:

Online adults have increasingly relied on a range of connected devices to stay in touch, expanding well beyond voice calls on landline phones to voice, text, chat, and video meetings. Microsoft has been involved in part with its Skype services which have evolved over time to encompass more than voice. However, most of Skype’s growth occurred before Microsoft acquired it, and since then the service has morphed into several offerings, resulting in current plans to migrate Skype users into their Microsoft Teams service.

Skype has managed to maintain a moderately sized base despite the ubiquitous rise of the smartphone, essentially free calls, and an explosion of messaging apps.

Approach:

This one-time TUP data cut profiles active users of Skype, Microsoft Teams, both services, and neither. Along with user demographics and details about how they use their technology, these statistics reveal how Skype users differ from the general online public, although with their market size in millions of adults in the US, Germany, the UK, and Japan.

The TUP data cut features a set of standardized cross-tabulations from TUP/Technology User Profile 2024 in Excel format.

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February 24, 2024October 17, 2024

Remote work rates continue their slow decline, favoring no single age group

Remote working rates continue to hover around the midway mark across the US, Germany, and the UK. In Japan, the rates are lower and among China’s socioeconomic elite, rates are higher. In all countries surveyed except China, the remote working rate is somewhat lower than in 2021. No single age group has significantly higher or lower remote working rates.

This MetaFAQs reports on the percentage of working adults who ever work remotely, split by country and age group. Report [TUP_doc_2024_0224_ywft] in TUP Lenses: User Profile; Work/Life Balance

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February 6, 2024April 23, 2024

The remote work age gap is narrowing in most countries

With the onset of the pandemic, there were many divisions between those who worked remotely and those who never worked remotely. One distinguishing characteristic was the employee’s age, although this factor is associated with many other socioeconomic characteristics. From a broad under-40 and 40-plus perspective, employees further along and in more information-oriented professions had higher remote working rates, while younger adults starting their careers had lower rates.
Since 2021, the age gap between remote and non-remote employees has narrowed in most of the countries surveyed—the US, Germany, the UK, and Japan.

This MetaFAQs reports on the percentage of employees who never work remotely by country and age group (18 to 39 and 40+), detailing the trend from 2021 to 2023. Report [TUP_doc_2024_0206_wfht] in TUP Lenses: User Profile; Work/Life Balance

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January 29, 2024May 20, 2024

Remote worker dominance trends downwards slightly in many countries

Remote workers make up nearly half of online workers in the US, Germany, and the UK. In Japan, remote working rates are lower, and among China’s socioeconomically elite online workers, the rates are higher. Smaller employers generally have the highest percentage of workers working remotely, although the pattern is not significantly different among medium and large employers. Remote working rates in 2023 are slightly lower in 2023 than in 2022, although not substantially so.

This MetaFAQs reports on the number of online adults working remotely in the US, Germany, the UK, Japan, and China, split by the employer’s size. Report [TUP_doc_2024_0129_remt] in TUP Lenses: User Profile; Work/Life Balance

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January 13, 2024February 1, 2024

Home PCs shine again for remote work

The rapid spread of the pandemic caught many employers and employees by surprise. Most were unprepared to work remotely and many were uncertain how long they might be working remotely. Consequently, many workers simply used their personally-owned home computers to get work done. Although 2020 saw high levels of home PC use for work which then shrunk markedly in 2021, we’re now seeing a return to broad home PC use for work. Using a home PC for work activities is a widespread practice, even among workers who may have an employer-provided PC available to them when they are in the workplace. Although work email is a major activity for home PCs, there is a long list of work activities regularly done by many remote workers.

This MetaFAQ reports on the percentage of remote workers and workers who never work remotely that use a home computer for work-related activities. This is split by country. Further, this report details the list of work-related activities that remote workers regularly do with their home PC. Report [TUP_doc_2024_0113_hwrt] in TUP Lenses: PCs; User Profile; Households; Activities; Work/Life Balance

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January 11, 2024March 14, 2024

Remote work rates vary by age and country

There is a global age skew towards few older adults working from home or remotely, although this pattern varies by country. In the US and Germany, the distribution is bimodal, with the highest share of not working remotely being among the youngest and oldest workers. For workers in the UK and China, the picture is different, with a stronger skew against older workers working remotely.
This MetaFAQs reports on the percentage of online workers who worked from home in the prior 30 days by age group and country. Report [TUP_doc_2024_0111_ywfh] in TUP Lenses: User Profile; Work/Life Balance

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January 10, 2024March 4, 2024

If most workers get their way, remote work is here to stay

With the onset of the pandemic, substantial numbers of workers began to work remotely from home. Over time, some workers and employers shifted arrangements to result in a wide variety of approaches, with some workers never working from home, a few always doing so, and a large number in some hybrid combinations. Countries such as Japan and China had very different public policies than the approaches taken in the US and the UK. Similarly to many citizens and their governments, workers and employers have not always seen eye-to-eye about the policies around remote work. Workers in most countries surveyed have higher expectations that they will be working remotely in the future. Workers’ expectations have not changed substantially since 2021 except for in Japan, where remote working expectations have fallen.

This MetaFAQ reports on the percentage of workers (full-time, part-time, or self-employed) and their expectation of working remotely in one year, split by country. Report [TUP_doc_2024_0110_nwft] in TUP Lenses: User Profile; Work/Life Balance

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December 24, 2023March 14, 2024

Remote work arrangement trends in key countries

Nearly as many working adults regularly work remotely as those who never work remotely, at least in the US, Germany, and the UK. In Japan, a declining share works remotely in a hybrid arrangement or never works remotely.

This MetaFAQ reports on the remote work arrangements for working adults in the US, UK, Germany, Japan, and China, splitting out hybrid arrangements from those workers who never or always work remotely. Report [TUP_doc_2023_1224_amwt] in TUP Lenses: User Profile; Work/Life Balance

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December 17, 2023January 17, 2024

No generation is saving PCs

PC usage has declined substantially since 2017 based on the number of weekly hours users use computers. Although there has been a very slight uptick among adults in Japan and the UK, hours have dropped for most of the years from 2017 through 2023.

Millennials have maintained the highest hourly usage rates, with Gen X not far behind, although these generational groups have also substantially lowered their usage.

This MetaFAQ reports the average weekly hours online adults use PCs, including any home-owner, employer-provided, self-employer, public, or other computers for 2017 through 2023. The results are split by generational age group and country. Report [TUP_doc_2023_1217_milt] in TUP Lenses: PCs; User Profile

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December 13, 2023November 20, 2023

Workers who never work from home have an older skew in only some countries

Remote working is slightly skewed towards workers who are under the age of 40 primarily in the UK, Germany, and China. In the US and Japan, there is less of an age difference. This reflects the digital capabilities of younger adults as well as the labor practices of countries. There is a difference, however, for those who always work remotely, whereas in the US and Germany, there is a stronger skew towards older workers.

This MetaFAQs reports on how often remote workers work remotely by age group and country.

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