Smartphones have rapidly, although not completely, replaced feature phones. Smartphone users have expanded their range of activities with new uses while also increasingly migrating activities from computers and tablets. This TUP Highlights Report profiles smartphones – their market penetration, user demographic profile, regular activities, usage profile, key competitors, and purchase plans.
This TUP Highlights report includes the following sections: penetration of smartphones versus feature phones, smartphone brand share, top activities for smartphones, smartphone carrier share, smartphone usage profile, trends in technology ecosystems, major activities for a market segment, and the profile of smartphone users.
Home printer use among socioeconomic groups
Among socioeconomically advantaged groups of American online adults, the use of home printers has grown between 2018 and 2021. Nationwide, however, and especially among disadvantaged groups, home printer use has declined. This MetaFAQs reports on the active use of home printers by American socioeconomic groups. The groups being reported consider age group, employment status, household size, ethnicity, presence of children, educational attainment, and other socioeconomic factors.
Juggling work and devices to get things done [TUPdate]
During the pandemic, employees have scrambled to be able to work from home, often using their personal devices in lieu of employer-provided technology products. This TUPdate reports on the specific work-related activities regularly done by employees that do and don’t work from home using their smartphones, home PCs, work PCs, and tablets.
Smartphone usage profile [TUPdate]
Smartphones are used differently among younger than older employees as well as adults that are not employed outside the household. This TUPdate reports on each group – their weekly hours used, their unique set of activities, and their differing use of voice assistants.
Communication patterns shift showing Zoom fatigue
Email continues to lead as the major communication activity across all devices. One-to-one video calls have grown rapidly. Worldwide and US employees are showing their Zoom/Webex fatigue, as both work and personal web-based group meetings have subsided.
Communication distinctive for remote workers [TUPdate]
Working from home requires more communication than ever, both a broad range of devices (smartphones, computers, tablets), and types (calls, messages, meetings with and without video). Employees working from home use computers for different communication activities than they do with smartphones. This TUPdate compares a detailed list of communication activities among those working from home and those not working from home, and also identifies which devices – PCs, smartphones, or others – are used the most for communication by work from home status.
Activities for PCs versus smartphones
Users with a choice of devices choose home PCs over smartphones more often for certain entertainment and shopping activities. Conversely, users choose smartphones over home PCs for other activities such as listening to paid streaming music. This MetaFAQs reports on which activities out of over 80 activities are done with smartphones, home PCs, or game consoles versus any of the other types of devices.
Personal devices get the work done [MetaFAQs]
Employees use personally owned home PCs for work. Well before the pandemic, this has been a widespread practice. This MetaFAQs reports on the work-related activities done with home PCs among employees that work from home and those that do not. It also compares home PC activities from the 1987 wave of TUP.
Working from home mutates to double hybrid [TUPdate]
Worldwide, 15% of employed or self-employed online adults are working from home always or the majority of the time, versus 32% in the US. Worldwide, this rate is lower than one year earlier and in the US is effectively the same.
PCs for work before and through the pandemic [TUPdate]
Working remotely from a personal computer is not a new phenomenon—and it took hold long before the pandemic. Most home PCs have already been allocated to work-related activities, but the type of work differs, and has been shifting since the pandemic caused a larger variety of workers to stay at home.
This TUPdate reports on the penetration of home PCs among employees, which activities employees use their home PCs for, the prominence of work-provided PCs, the age of the home PC-using employee, and work-from-home status. It measures online adults in the US, Germany, UK, and Japan in 2019 and 2020.