MetaFacts TUP/Technology User Profile analysis results for subscribers
Knowledge workers are employed by nearly every industry, although concentrated in certain industries. Computers are used for the most hours among employees in the IT/FIRE/Professional industries: Information technology, finance, insurance, and real estate, and other professional trades.
This MetaFAQs details the average number of hours workers use computers across five countries by industry group: Basic/Manufacturing, Services, IT/FIRE/Professional, and Education/Government.
Most employers have employees BYOD – The onset of the COVID-19 pandemic reshaped many established practices. During this period, many employees transitioned to remote work, leaning on familiar consumer technologies. Consequently, Zoom became a popular choice for virtual meetings over platforms like Webex, which are more corporate-centric. For document collaboration, many opted for Google Docs over more enterprise-focused cloud solutions. Regarding hardware, many employees utilized their personal smartphones and computers. This shift caught numerous employers by surprise. Adapting quickly wasn’t feasible for all, leading some to permit employees to use personal devices. Eventually, facilitating workers with company-approved devices would require careful planning, time, and resources. Many employers acquiesced despite increased security risks and management costs, shifting much of this burden to employees. In light of these developments, the concept of “”bring your own device”” (BYOD) seemed more like “buy your own device.”
This MetaFAQs reports on the number of online employees who use a home-owned computer for work-related activities as compared to the number who use an employer-provided computer in the US, Germany, UK, Japan, and China. Report [TUP_doc_2023_1021_byod] in TUP Lenses: PCs; User Profile; Activities; Work/Life Balance
More employees in large companies use a work printer – Employees in larger companies are more likely to be actively using a work printer than employees with smaller employers. Somebody, somewhere, needs that paper printed. That the percentage would be higher among larger employers may seem at first to be a matter of company size. However, these TUP penetration statistics are based on responses per employee, not per employer. Active printing rates are also because larger companies tend to find it harder to change. Many are set in their ways, especially those adhering to defined procedures and practices. That’s not to suggest that printing on paper is a regressive practice. But, among many circles, it’s considered passé. Especially as digital transformation continues and a growing number of employees are using collaboration tools, paper forms and reports are facing downdrafts in usage.
This MetaFAQs reports on the percent of employees regularly using an employer-provided printer by the size of the employer. Report [TUP_doc_2023_1001_wpri] in TUP Lenses: Printers; User Profile
With the pandemic, many more employees are working from home. This TUP Highlights Report profiles employees by how often they work from home and their expectations of the near future. It profiles them demographically, by their type of employer, their connected devices, and their work-related activities.
Tablets continue to seek a solid home, major use cases, and most vital segments. Currently, the largest groups of users are passive, older, or entrenched in the Apple or Google ecosystem. While Apple continues to lead and increase its share, other makers like Samsung are seeing withering penetration. Incidental and passive activities from web browsing, shopping, movie-watching, and checking email haven’t been unique enough on tablets to entice users away from their smartphones or computers.
This TUP Highlights report includes the following sections: the profile of tablet users, trends in tablets, top tablet brands, top tablet activities, unique tablet activities, and trends in technology ecosystems.
Employees have a wide range of devices they regularly use for many work-related activities. Professional creative software is often the most demanding. However, the response to the pandemic has led to many employees working from home and using different devices than they typically use.
This MetaFAQs reports on the number of US, Germany, UK, and Japanese employees who regularly use professional creative software. It details how many use it on their primary computer, home computer, work computer, smartphone, or tablet.
The COVID pandemic continues to change many lives, including those working from home as never before. As employers are adapting to shifting conditions, some have brought employees back to the workplace while others are still adapting. This MetaFAQs reports on the expectations by employees about whether or not they expect to be working from home in one year. The brief report is based on 2,681 employed Americans who are currently working from home at least occasionally, profiling them by their age and gender, employment status, educational attainment, and other characteristics.
Work-related email continues to be part of most employees’ lives, on top of their other communication tools such as Zoom, Slack, or Teams. This MetaFAQs reports on the number of employees regularly using their connected devices for work email, detailing each device type used – smartphone, home PC, work PC, or tablet – by the size of their employer: <20 employees, 20-499 employees, or 500+ employees.
Employees have more ways than ever before to communicate with each other and with customers – email, text, and platforms like Zoom, Slack, and Microsoft Teams. However, work-related voice phone calls remain a solid staple among the majority of employees. Nearly 60% of American and almost half of Japanese employees regularly use one of their connected devices to make or receive work-related phone calls. This MetaFAQs reports on the number of employees regularly using their connected devices for work-related phone calls, detailing each device type used – smartphone, home PC, work PC, or tablet – by the size of their employer: <20 employees, 20-499 employees, or 500+ employees.
Work-related video conferences had been growing in use even before the pandemic. Platforms such as Microsoft Teams, Zoom, and Webex solidified their prominence, even while employees have many other ways to communicate – email, text, and collaboration platforms like Slack and Microsoft Teams. Nearly between 33% and 43% of employees in the US, UK, Germany, and Japan regularly use one of their connected devices to participate in work-related video group meetings. This MetaFAQs reports on the number of employees regularly using their connected devices for work-related video group meetings, detailing each device type used – smartphone, home PC, work PC, or tablet – by the size of their employer: <20 employees, 20-499 employees, or 500+ employees.