Author: Dan Ness

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The active base of computer and printer users is declining

The world is shrinking, at least in terms of the share of adults using computers and printers. While both the computer and printer industries have enjoyed a growth-oriented mentality for decades, that orientation has slowed. Accepting this reality means that technology marketers need to orient towards replacement markets where users are focused on replacing or enhancing the technology they have. Also, it means that fewer users are first-time or new to technology. Instead, the base of users has experience that is deepening and lengthening. This MetaFAQs reports on the penetration of computers and printers among online adults in the US, Germany, UK, Japan, and China from 2021 through 2023. Report [TUP_doc_2023_0921_decl] in TUP Lenses: PCs; Printers

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iPads gaining momentum among Germans – iPhones next?

The German saying, “Gib jemandem den kleinen Finger, so nimmt er die ganze Hand,” offers a lens into market dynamics. The phrase refers to small changes potentially growing into larger ones. In Germany’s smartphone landscape, change is on the horizon. Historically dominated by Google’s Android, Apple is gradually capturing market attention. This momentum is evident as iPads become increasingly popular among German users, especially among Gen Z adults.

The rising preference for iPads suggests that many German adults might consider iPhones appealing alternatives. This trend also reflects a broader shift in German tech inclinations. As they acquaint themselves with Apple’s ecosystem via the iPad, there’s potential for deeper interest in Apple’s extensive product suite – from iPhones to Macs, Apple TV, iCloud, AirTags, and beyond.

For professionals in tech marketing, research, analysis, and insights, it’s a pivotal period. The evolving terrain offers a rich opportunity to recalibrate strategies per emerging consumer patterns. Tapping into this shift can pave the way for informed decisions and market strategies.

The TUP data reports on the penetration of iPad users, segmented by country and generations.

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Modern communication shifts to coalesce around three modes

Communication methods have evolved over the past few decades. While landlines were once predominant, they’ve now taken a backseat. Asynchronous communication, like email, offers the advantage of connecting without simultaneous availability, often more convenient and effective. Text messaging, in particular, has experienced a significant rise, now standing as a leading communication method alongside emails.

Interestingly, while smartphones are labeled “phones,” their initial use leaned more toward texting than calling. However, synchronous communication methods are making a comeback on these devices. Email, text messaging, and phone calls share nearly equal user numbers, showcasing varied preferences among users.

Meanwhile, group communication methods from shared platforms like Microsoft Teams and Slack to video meetings hosted by Zoom and Webex have primarily met acceptance among a selected market subset.

Our communication choices often depend on reciprocation, given its two-way nature. As a result, user groups may flock together toward specific communication modes, either adopting new methods or moving away from older ones.

These trends offer invaluable insights for telecom companies, handset manufacturers, and those aiming to understand or influence consumer behaviors. The TUP data provides detailed information about communication preferences across different countries and generations, highlighting the frequency of use for email, text messaging, and phone calls among similar cohorts.

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Printer activity in US, Germany, UK, Japan, China

Printing continues to be a routine task for a significant portion of online adults, encompassing activities such as printing documents, web pages, reports, presentations, personal records, and even recipes. However, it’s important to note that not all online adults are actively engaged in this practice. The extent of printer usage varies considerably from one country to another, and this variation carries substantial implications for both printer manufacturers and the suppliers of consumables like ink, toner, and paper.

To provide valuable insights into this aspect, we present the TUP 2023 table 410 PRxCOUNTRY, which offers a comprehensive overview of printer usage among online adults in five key markets: the United States, Germany, the United Kingdom, Japan, and China. This data encompasses the percentage of individuals in each country who have utilized a printer in the preceding 90 days, along with detailed information on the number of printers they have employed.

This data not only sheds light on the current state of printer engagement but also serves as a valuable resource for technology marketers, researchers, analysts, and professionals seeking to understand and capitalize on these trends within the global technology landscape.

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Headcams – cultural precursor to VR headsets?

The growth potential for wearable video cameras, commonly termed “headcams” like GoPro, has been influenced by societal attitudes. Historically, there has been a hesitation to record others without consent, which could limit the broad adoption of such devices. However, cultural perspectives can evolve. Case in point: the widespread acceptance of taking photos and recording videos with smartphones. Furthermore, there has been cultural disapproval against wearables that are too obvious, such as on one’s head.

The rise of content creators on platforms like Instagram and TikTok suggests that the broader public might embrace headcams more in the future. This trend could provide fresh opportunities for tech marketers to promote wearable video cameras to a new generation of users.

In the realm of virtual reality, there are considerations about the cultural reception of VR headset devices like Apple Vision Pro or Meta Quest 3. The positive reception of these devices could inform the way headcams are perceived in the future.

Considering the media’s portrayal, a contemporary version of “The Truman Show” concept, where someone’s life is broadcasted in real-time, isn’t unthinkable, given past experiments with lifecasting in the 90s.

For those analyzing tech trends, these metrics provide a solid foundation: the number of adults across generations and countries using headcams versus smartphones for capturing videos and pictures. This data can provide insights into shifting user behaviors and preferences, and help identify which generation may adopt headcams first and how far they have progressed to date.

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Replacement versus growth markets

The dynamics of replacement markets are very different from those dominated by 1st-time buyers or others that primarily include users holding onto their technology. Each technology product is in its unique phase of adoption, with very different positions for smartphones, computers, tablets, and smartwatches.

This TUPdate details consumers’ purchase intentions in the US, Germany, the UK, and Japan. The products analyzed include computers, tablets, smartwatches, printers, and others. For each product category, the analysis splits users into four categories: replacing or adding to what they have, 1st-time buyers, those actively using the technology without plans to update it, and the uninvolved.

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Simplicity coalesces with smartphones

The long-term trend towards actively juggling many connected devices has reversed. It has even slid as users consolidate their activities on a smartphone. Furthermore, people use their devices for a narrower range of activities, simplifying their device collection and what they do with them.

Many users shifted to using a notebook and smartphone only to continue their shift using their notebooks less than before. Tablets offered to combine the best of computers and smartphones but instead have fallen into a gap between them. Meanwhile, the majority of people have migrated their activities onto their smartphones. Some of the motivation has been a quest for simplicity, although, in fact, convenience has driven more people. Economics have also played a part, spurred by the many shifts in work in response to the pandemic.

Only ten years ago, the average online adult regularly used as many as four types of devices, most frequently using a home computer, work computer, smartphone, and tablet. Although computers are still in active use, when they are being used, many have been relegated to specific tasks, such as shopping, watching videos, or intensive games.

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UK tech buyers freshen up while China’s elites delay

The global landscape has witnessed significant shifts in consumer purchasing behavior due to the impact of the pandemic and broader economic changes. This transformation extends to the acquisition of tech products such as smartphones, computers, tablets, and game consoles. With the rapid transition to remote work, many individuals proactively invested in personal computing devices to enhance their productivity, rather than relying on their employers for equipment provision.

Conversely, individuals facing reduced working hours or economic uncertainty opted to postpone their tech purchases. On a global scale, the mean age of a technology user’s primary device has exhibited relative stability, averaging at 2.1 years old over the past five years. However, a closer examination reveals notable variations across different countries.

The affluent and highly educated among China’s population has consistently maintained access to the latest tech devices. Nevertheless, a recent delay in 2023 has cast uncertainty on their leading position, potentially aligning them with the global average in the near future. In contrast, consumers in the UK, who initially deferred tech device purchases, have demonstrated a two-year consecutive uptick in acquisitions. Consequently, their average device age now ranks second among surveyed countries.

Meanwhile, online adults in Germany and Japan have displayed a penchant for holding onto their primary devices longer compared to their international counterparts. These nuanced trends offer valuable insights for technology marketers, researchers, analysts, and industry professionals seeking to navigate evolving consumer preferences and market dynamics. Report [TUP_doc_2023_0824_year] in TUP Lenses: Devices; PCs; Mobile Phones; Tablets

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