Category: Activities Lenses

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Communication TUP Lens Highlights

During the pandemic, employees suddenly working from home accelerated their use of videoconferencing, home computers, and other connected devices. Similarly, those not employed outside the home sought ways to stay connected with others or help their students continue their education. Communication activities ranging from videoconferencing to video calls, email, group chats, and text messaging are at the heart of these connections. Market adoption has not been assured nor evenly distributed, as only some segments adopted behaviors they continued. Meanwhile, other segments dallied with new communication methods and then returned to their old ways.
This TUP Highlights report includes the following sections: communication activities by device type, communication activities among those working from home, devices used for work-related communication, and top communication activities.

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Highlights: Consumer Electronics

Hearables are having a tumultuous time during the pandemic, and users adapt to shifting situations. Webcams are a significant force, as are wireless Bluetooth headsets, both pivotal for users working or schooling from home. Meanwhile, voice-enabled speakers have reached a plateau, reaching their largest share among neither the youngest nor oldest adults. Smartwatches have made inroads across nearly all age groups, especially younger employed adults.
This TUP Highlights report includes the following sections: purchase plans for wearables, hearables penetration, wearables penetration, trends in consumer electronics, the profile of hearables users, the profile of wearables users, the profile of key consumer electronics users, and device activities compared to consumer electronics.

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Profile of American Chromebook users

Chromebooks have maintained a larger-than-life aspect, acting as a looming threat to Windows & Apple computers. However, their promise of lower price and connected collaboration has not yet been proven since the products are only being regularly used by 6% of American adults. This MetaFAQs profiles the small, hardy group of active Chromebook users, numbering 12.7 million online Americans, detailing the critical demographic and behavioral factors distinctive from the average American online adult: age group within gender, employment status, life stage, and mix of technology ecosystems.

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Profile of Americans actively using a Google assistant or Google-brand speakers

Google aims to be ubiquitous and have competitive offerings to Apple, Amazon, and others. As a class, voice assistants and speakers have expanded in use by fits and starts. Only one in four Americans use a Google voice assistant or Google-brand speaker. This MetaFAQs profiles these active voice users by their age, age within gender, employment status, presence of children, life stage, number of computers used, and mix of technology ecosystems.

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Profile of Americans using Instagram

Meta’s active reach has declined over time and has been bolstered by its active Instagram base. Instagram users are different from active Facebook or WhatsApp users, complementing shortfalls in Meta’s other two platforms. Thirty-nine percent of online Americans actively use Instagram. This MetaFAQs profiles active Instagram users by their age, age within gender, employment status, household size, life stage, and mix of technology ecosystems.

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Profile of Americans actively using Amazon Alexa or Echo speakers

Making it easy to buy products goes well beyond Amazon’s 1-click online screens – with Amazon’s Alexa voice assistant. Amazon offers its voice assistant and smart speaker competitors to Apple, Google, and others. Only one in five American adults regularly use Amazon Alexa or an Amazon-branded smart speaker. This MetaFAQs profiles American active Amazon Alexa & Echo smart speaker users by several critical demographic and behavioral factors distinctive from the average American online adult: age group and age within gender, employment status, presence of children, life stage, number of PCs used, and mix of technology ecosystems.

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Profile of Americans who actively use Twitter

Twitter hits above its weight in serving a tech-savvy and media-rich audience. Most tweeps admit and pride themselves on not being average. This MetaFAQs reports on their market size and how different they are concerning their age, gender, employment, life stage, and other characteristics. Further, it details several technological attitudes that separate Twitter users from the average online American.

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Profile of Americans writing/managing text/notes/documents

Text messaging, emailing, and using platforms like Slack and Teams have grown as a substitute for preparing finished documents. Almost half of online Americans regularly use their connected devices to write and manage documents. This MetaFAQs profiles these writers by several critical demographic and behavioral factors distinctive from the average American online adult: age group and age within gender, employment status, number of PCs used, employer-provided PC, and mix of technology ecosystems.

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