The connection between AI-assisted activities and home printing

Background:

Home printers have been declining in market penetration and usage for years. Before the pandemic, adults worldwide relied less on home computers or home printers and more on smartphones, tablets, or, for some of the employed, work computers and work printers. With the onset of the pandemic, many employees, students, and parents turned to home printers to get their work or schooling done. Recent widespread attention to AI holds the promise of a home printing resurgence as early adopters tap into their creativity or learning using AI tools, potentially sparking renewed interest in printing their creations.

Approach:

MetaFacts surveyed 12,032 online adults in the US, Germany, UK, and Japan as part of its annual TUP/Technology User Profile 2024 study. Within the survey, along with detailing the home printers respondents regularly use, we have them report about their printing activities. They also detail the activities they regularly do with their connected devices and those they do with assistance from an AI tool. Additionally, we assess their attitudes about AI’s ability to help them be more creative or productive.

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Remote workers continue paying own phone bills

Smartphones have become a workhorse for many workers, facilitating their ability to work remotely. However, the share of employers who help pay the phone bills is nominal. In 2020, employers paid for a higher share of workers, and that share has declined since then.

This MetaFAQs reports on the percentage of workers who have their phone service charges paid for or reimbursed by their employers, split by country. Report [TUP_doc_2024_0316_empt] in TUP Lenses: Mobile Phones; Work/Life Balance

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Remote workers pay their own phone bills

Most remote workers cover their smartphone costs, even for work use. That is true regardless of whether they use their smartphones for work-related activities. For a fraction of workers whose fees are curtailed by the employer, workers in the UK have the highest share of being supported for their 2nd smartphone, with workers in Germany being a close second. Workers in Japan have the highest share of reimbursement for their primary smartphone. This compares to the related finding that home computers used for work are also primarily paid for by the worker, not the employer.

This MetaFAQs reports on the percentage of online workers– full-time, part-time, or self-employed– who have their 1st, 2nd, and 3rd smartphone’s fees paid for or reimbursed by their employer, for the US, Germany, UK, Japan, and China. Report [TUP_doc_2024_0207_empc] in TUP Lenses: Mobile Phones; Work/Life Balance

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Employers lag in home computer provisioning

More workers use a home computer for work than use an employer-provided computer. With the onset of the pandemic, employees and employers alike suddenly scrambled for ways to get their work done. For many employees, especially knowledge workers, having access to a computer is vital. However, not all employers have supported remote workers by providing a computer, and instead have relied on employees using their home computers. Currently, in all countries surveyed except for the UK, more workers use a home PC for work-related activities than use a work computer.

This MetaFAQs reports on the percentage of remote workers and non-remote workers who use a home computer for work-related activities or use an employer-provided PC, across the US, Germany, UK, Japan, and China. Report [TUP_doc_2024_0129_hwpc] in TUP Lenses: PCs; Activities; Work/Life Balance

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Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. It may not be used with a generative AI system without separate licensing and express written permission. To share or quote excerpts, please contact MetaFacts.