MetaFacts TUP Client Portal – Page 9 – MetaFacts TUP/Technology User Profile analysis results for subscribers

January 29, 2024December 5, 2023

Employers lag in home computer provisioning

More workers use a home computer for work than use an employer-provided computer. With the onset of the pandemic, employees and employers alike suddenly scrambled for ways to get their work done. For many employees, especially knowledge workers, having access to a computer is vital. However, not all employers have supported remote workers by providing a computer, and instead have relied on employees using their home computers. Currently, in all countries surveyed except for the UK, more workers use a home PC for work-related activities than use a work computer.

This MetaFAQs reports on the percentage of remote workers and non-remote workers who use a home computer for work-related activities or use an employer-provided PC, across the US, Germany, UK, Japan, and China. Report [TUP_doc_2024_0129_hwpc] in TUP Lenses: PCs; Activities; Work/Life Balance

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January 29, 2024September 25, 2024

Home printer brand user profile

The American home printer market is not monolithic, and there are, instead, differences in who uses home printers and how they use them. Some brands have targeted or attracted certain demographic groups. HP home printers, in particular, are being used by a higher-than-average share of older Americans and retirees, a group less penetrated by Canon. Brother and Epson have a higher-than-average share of college graduates or post-graduate users. Canon and Epson are used more often than average for printing photos and documents from tablets and mobile phones.

This MetaFAQs reports on the demographic profile of American home printer users, highlighting the distinct characteristics of Brother, Canon, Epson, and HP home printer users based on their age, gender, life stage, employment status, and educational attainment. It also identifies the unique printing activities for each major home printer brand. Report [TUP_doc_2024_0129_prep] in TUP Lenses: Printers; Activities; User Profile

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January 28, 2024February 29, 2024

Glimmers of growth and replacement for US home printers

Hopes of growth for the American home printer market are resting in the inertia of the majority who are in a holding pattern. Just over half of American home printer users have a printer and are not planning to buy another in the next year. However, those in the market to buy a printer for the first time or replace an existing printer make up close to 10% of online Americans surveyed. This shows a slow but steady progression of printer use and purchase plans, despite the many who are holding onto their existing printers.

This MetaFAQs reports on the percentage of online adults actively using a home printer or who plan to purchase a home printer in the next 12 months. Growth and replacement plans are split by the active installed base of HP, Brother, Epson, and Canon home printer users. Report [TUP_doc_2024_0128_prre] in TUP Lenses: Printers; User Profile

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January 27, 2024December 5, 2023

Apple’s younger multi-product customers

Apple’s better customers, actively using two or more smartphones, tablets, or computers, are decidedly younger than the online population. This youthful skew is seen in every country surveyed.
Germany stands out for its more extreme bias towards younger adults. The long-entrenched Google Android smartphone majority has proven difficult for Apple to penetrate. Germans aged 18 to 24 appear to be challenging the status quo.
This MetaFAQs reports on the percentage of online adults in the US, UK, Germany, Japan, and China who are actively using two or more Apple OS devices (an Apple iPhone (iOS), an Apple iPad (iPadOS), or an Apple Mac (MacOS). Report [TUP_doc_2024_0127_2apl] in TUP Lenses: Devices; PCs; Mobile Phones; Tablets; User Profile; Technology Ecosystems

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January 27, 2024March 19, 2024

Tech buying plan trends are stronger among remote workers

With the onset of the pandemic, remote workers rushed to outfit their homes or remote working locations with technology to help them communicate, work, and otherwise be productive. During this time, not all workers could acquire the technology they wanted since only in some cases did employers provide the desired technology. Following this peak, most interest in tech buying plans has waned and reverted to the mean.

This MetaFAQs reports on the purchase plans for remote workers within the next twelve months. It includes mobile phones (smartphones and feature phones), computers (desktops and laptops), tablets, and printers from 2020 through 2023. Each trend is also compared to workers who never work remotely. Report [TUP_doc_2024_0127_plat] in TUP Lenses: Devices; PCs; Mobile Phones; Tablets; Consumer Electronics; Printers; Work/Life Balance

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January 26, 2024September 25, 2024

Productivity is increasingly lead by smartphones and younger adults

People use connected devices to be productive, actively engaging in a broad set of activities spread among their various devices. The use of smartphones for productivity is growing while the use of computers has flattened or is even in decline. Younger adults have embraced productivity activities, although Gen X and millennials use different types of devices to get things done.
This MetaFAQs reports on the number and percentage of online adults who regularly perform a set of productivity activities, from work file collaboration to appointment scheduling. These results are further split by mean age and generation and trended by age and device type for Americans from 2020 through 2023. Report [TUP_doc_2024_0126_prod] in TUP Lenses: Activities, Mobile Phones, PCs, User Profile, Devices, Communication

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January 25, 2024December 5, 2023

A smartphone and computer are the top combo

Worldwide and in each country surveyed, the most-used combination of devices is to have a home computer, a smartphone, and no tablet. Having all three of these or only a smartphone are 2nd and 3rd and nearly equal. In Germany and China, using only a smartphone is ranked a distant 3rd. Conversely, in Japan, using all three is a distant 3rd. There is no significant difference by age group. Report [TUP_doc_2024_0125_comb] in TUP Lenses: Devices; PCs; Mobile Phones; Tablets

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January 25, 2024March 19, 2024

Computer refresh rates keep on, buoyed by later generations

With the onset of the pandemic and related economic shifts, computer acquisition patterns did not spike substantially. After reaching a peak of new computer use in 2021, the share of Americans and Germans using a computer acquired in the prior 12 months has subsided.

This MetaFAQs reports the percentage of online adults using a computer acquired in the prior year, split by country and age generational group. Report [TUP_doc_2024_0125_newt] in TUP Lenses: Devices; PCs; User Profile

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January 25, 2024September 25, 2024

Printer market highlights and trends

The printer market enjoyed an early pandemic bump, but the long-term decline in printer use has returned, following the decline in computer use and the increase in smartphone, cloud, and social network usage. The latest generation – Gen Z – has not embraced printing, and when they do print, it’s often with a borrowed printer or printing service. A focus on certain groups of productivity and classic printing activities may renew attention to printing.

This TUPdate presentation highlights trends in the market demand for printers and printing, drawing on results from TUP in 2010 to the present, which are based on surveys of over 105,000 American online adults. In addition to printer-specific brands and printing activities, it includes the long-term trends affecting printers. These trends include: the growing shift to smartphone use, the declining use of personal computers, and the habits and preferences of later generations (Gen Z) versus those of earlier generations (Boomers and Silent Generation). It provides a review of printers in the market, who’s using them, why they’re using them (or not), and how forces in the economy and long-term trends in technology usage have an impact on the printer market. Report [TUP_doc_2024_0125_prtr] in TUP Lenses: Printers; Activities; User Profile

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January 24, 2024September 25, 2024

Game playing is widespread, although platform choices vary by generation

Playing games on an active, if casual, basis continues to be widespread, even as the choice of platforms is shifting. The worldwide and American trend away from regular PC use is affecting game playing and entertainment as much as productivity and creative activities. This year marks the first time that more American game players use a game console than a home PC.

This MetaFAQs reports on the number and percentage of online adults who regularly play immersive/action or other games using connected devices: a game console, home PC, gaming PC, primary PC, or smartphone. American adults are detailed by age generation and life phase: comprised of generation with educational and employment status. Report [TUP_doc_2024_0124_gami] in TUP Lenses: Activities, Game Consoles, Gaming PCs, and Game-Playing

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