As Millennials transition into adulthood “aka adulting” they have moved from their pioneering smartphone focus and shifted more of their attention towards personal computers. At present, they spend more hours on PCs than any other age generation. One primary reason for this shift is the prevalent use of PCs for work-related activities. But it’s not just about work; their technological expertise, honed over years, plays a significant role. Millennials possess a unique mastery of modern technology, making them device-agnostic. They prioritize functionality over device type loyalty. Furthermore, their preference for larger screens makes PCs an ideal choice. These devices offer bigger displays and multitasking capabilities, which often surpass those of smartphones or tablets, especially for collaboration and web-based meetings. This MetaFAQs reports the number the weekly hours each age generation – Gen Z, Millennials, Gen X, and Boomers/Silent – uses a computer. Report [TUP_doc_2023_0927_mill] in TUP Lenses: PCs; User Profile
Generational insights into printer trends
Printers have seen a decline in usage, but interestingly, specific generational cohorts show varied printer adoption rates. It’s essential to note that generations are defined by the era of their birth, not merely age. These cohorts share common experiences and often adopt behaviors influenced by peers born in the same timeframe, leading to distinct technological preferences and habits. The broader use of printers among the Boomer/Silent generations is more a reflection of deeply engrained habits than merely of age. This MetaFAQs reports on the number of printers actively used by online adults within generational age groups and country.
Modern communication shifts to coalesce around three modes
Communication methods have evolved over the past few decades. While landlines were once predominant, they’ve now taken a backseat. Asynchronous communication, like email, offers the advantage of connecting without simultaneous availability, often more convenient and effective. Text messaging, in particular, has experienced a significant rise, now standing as a leading communication method alongside emails.
Interestingly, while smartphones are labeled “phones,” their initial use leaned more toward texting than calling. However, synchronous communication methods are making a comeback on these devices. Email, text messaging, and phone calls share nearly equal user numbers, showcasing varied preferences among users.
Meanwhile, group communication methods from shared platforms like Microsoft Teams and Slack to video meetings hosted by Zoom and Webex have primarily met acceptance among a selected market subset.
Our communication choices often depend on reciprocation, given its two-way nature. As a result, user groups may flock together toward specific communication modes, either adopting new methods or moving away from older ones.
These trends offer invaluable insights for telecom companies, handset manufacturers, and those aiming to understand or influence consumer behaviors. The TUP data provides detailed information about communication preferences across different countries and generations, highlighting the frequency of use for email, text messaging, and phone calls among similar cohorts.
Long-term printing trends and generational shifts – 2011 to 2023 – US
Most Americans use a printer at home, school, or in a workplace. However, market penetration has sagged over the last five years, and the divide between printer users and non-users has widened.
This TUPdate looks at the long-term trend of printer usage among each generation of Americans. It addresses the question of whether people born around the same time and having grown up with certain technology are increasing or decreasing their printer usage more or less than other generations. The analysis is based on thirteen years of TUP user surveys (TUP 2011 through 2023) as each successive generation grows, evolves, and chooses the technology products and services they use.
X/Twitter’s User Engagement Drops; Meta’s Share Rises
X, formerly Twitter, experienced a decline in its U.S. user base, dropping to an 18% share by August 2023. Conversely, Meta’s user engagement broadened from 73% to 77% between 2021 and 2023, with their new offering, Instagram Threads, securing 11% of users. While most platforms, including Reddit and LinkedIn, maintained their rankings with minor growth, user loyalty metrics highlighted Facebook and Instagram’s consistent user retention. In demographic insights, LinkedIn and Nextdoor attract highly educated users, while generational data indicates Gen Z favors Twitch and Discord. These user behavior trends are crucial for technology marketers crafting targeted strategies. This TUPdate reports on the percentage of online Americans who have visited each of the major social networking sites in 2021 through 2023 and profiles each site’s users by key demographics.
Long-term home notebook/laptop trends and current user profile
From 2014 to 2022, there’s been a noticeable shift in device usage among online Americans. Although overall computer usage declined from 89% to 70%, the usage of notebook computers remained steady. While desktop computer usage dropped from 74% to 45%, smartphone usage rose from 64% to 87%, signifying a consistent demand for mobile solutions. Interestingly, despite the surge in smartphone usage, notebook computers maintain their active presence. Generational changes in notebook usage also occurred, with boomers increasing their usage before and tapering after the pandemic, while the Silent + Greatest Generation raised their usage from 28% in 2014 to almost 40% before the pandemic, gently reducing it to 35% in 2022. Millennials maintained the highest usage rates nearly every year.
On a global scale, Apple has the largest share in the active home notebook base, followed by HP and Lenovo. In the U.S., Apple again leads the pack with the highest share. The average age of home notebook users skews slightly older than the average online adult, with Japan hosting the oldest users. Gen Z adults show the lowest usage rate across the U.S., Germany, U.K., and Japan, with most home notebook users falling into the millennial, Gen X, or boomers/Silent generations. Regarding brand and age, Apple has the youngest users globally, while HP has the oldest. Moreover, brands have no significant effect on home notebook activities, with the top three activities being identical across all major brands.
This TUPdate looks at the penetration levels of notebooks/laptops from 2014 to 2022 as well as smartphones and other computer form factors. It profiles users of home notebook/laptop users by their demographics, purchase recency, and activities.
Long-term key device trends and generational shifts – 2011 to 2022 – US
The last decade has brought major changes to the set of connected devices that online Americans use and how they use them. While smartphones have replaced feature phones, they have also encroached on computer use. However, these shifts have not been uniform, with some age generations adopting technology faster than others.
This TUPdate reports on the penetration of computers, home computers, work computers, smartphones, feature phones, and tablets from 2011 through 2022. Furthermore, it splits out penetration rates by age generation, from Gen Z to the Silent + Greatest to each generation in between. Also, it identifies the major activities for these key devices.
Brief profile of Americans regularly playing games using connected devices
Fun is a major pastime for most, but not all, American adults using connected devices. Whether they use a game console, gaming PC, regular computer, tablet, or mobile phone, most Americans regularly play immersive or other games.
This TUPdate briefly profiles Americans who regularly play immersive/video or other games, detailing their age, gender, employment status, presence of children, life stage, and use of game-specific devices such as a VR headset.
Long-term printing trends and generational shifts – 2011 to 2022 – US
Most Americans use a printer at home, school, or in a workplace. However, market penetration has sagged over the last five years, and the divide between printer users and non-users has widened.
This TUPdate looks at the long-term trend of printer usage among each generation of Americans. It addresses the question of whether people born around the same time and having grown up with certain technology are increasing or decreasing their printer usage more or less than other generations. The analysis is based on twelve years of TUP user surveys (TUP 2011 through 2022) as each successive generation grows, evolves, and chooses the technology products and services that they use.
Apple active installed base by country and age
Apple is the envy of many technology companies, primarily for their active installed base of loyal customers. While Apple’s highest penetration is with the iPhone, there is a solid overlap with Macs, iPads, and Apple Watch.
This MetaFAQs reports on the depth of Apple’s customer loyalty as measured by the collection of Apple products they use – iPhones, iPads, and Macs. It reports on the percentage of online adults in the US, the UK, Germany, and Japan that use any of Apple’s key devices and which ones they actively use. It further splits Apple’s installed base by age group, reporting on penetration and the average number of devices used.