How deeply have smart speakers penetrated technology users’ lives? From 2019 to 2021, has market penetration shifted very much? Which age group has adopted smart speakers more quickly and deeply than others? How different is this in the US than in the UK or Germany or Japan? This TUP analysis reports on the percentage of online adults that actively use a smart speaker.
Breadth of voice assistant usage
Dan Ness, Principal Analyst, MetaFacts, December 13, 2021
Actively using a voice assistant or smart speaker
- This analysis focuses on those people who are actively using a voice assistant or smart speaker
- Have used a connected device to use a voice assistant within the previous month
- Smartphone, PC, or tablet
- Have a smart speaker
- Have used a connected device to use a voice assistant within the previous month
- Base: all online adults
Active voice assistant usage by platform – US
- The overall use of a voice assistant or smart speaker has only slightly increased between 2019 and 2021
- Smart speaker usage has grown the most among American online adults, rising from 11% in 2019 to 19% in 2021
- Voice assistant usage with other connected devices has not changed markedly
- Voice assistant usage with a smartphone continues to outpace smart speaker use

Trends in technology ecosystems
Among online Americans, Smartphones have reached the same penetration rate as PCs, partly due to some segments where PC usage has declined. Apple has propelled much of this growth, outpacing Android smartphones in nearly every segment. Windows PCs, while still dominant, have been gradually losing their lead and penetration rates among most segments. Usage of tablets has continued its slow decline, primarily due to lowered market penetration of iPads within most market segments.
Purchase plans for smartphones and tablets by OS, country, and age
Globally, more online adults plan to buy an iPhone than buy an Android smartphone. In purchase plans, iPads lead Android tablets even more substantially. The gap and direction vary by country and age of the respondent. This MetaFAQs reports purchase plans among online adults by device type, country, and age group.
User activities reveal ecosystem strengths
While some may argue that a smartphone is a smartphone regardless of its ecosystem, users beg to differ, as shown by their actions. This MetaFAQs profiles activity usage differences between iPhones and Android smartphones, Windows PCs, Apple Macs, and Chromebooks, and iPads, Android, and Windows tablets.
Mobile Phones TUP Lens
Smartphones have rapidly, although not completely, replaced feature phones. Smartphone users have expanded their range of activities with new uses while also increasingly migrating activities from computers and tablets. This TUP Highlights Report profiles smartphones – their market penetration, user demographic profile, regular activities, usage profile, key competitors, and purchase plans.
This TUP Highlights report includes the following sections: penetration of smartphones versus feature phones, smartphone brand share, top activities for smartphones, smartphone carrier share, smartphone usage profile, trends in technology ecosystems, major activities for a market segment, and the profile of smartphone users.
User profile by operating system ecosystem
Dan Ness, Principal Analyst, MetaFacts, October 13, 2021
Apple for youngest adults and Windows for the middle
- Windows has the broadest overall market penetration of any OS family
- Globally, Windows is strongest among adults who are employed, in larger households, working from home, and neither the oldest nor youngest
- Apple OS devices have their strongest market penetration among younger adults, especially those employed and working from home
- Apple’s global market penetration is supported in three ways: iPhones, Macs, and iPads
- The global penetration of Google OS devices is primarily supported by Android smartphones.

User profile by technology ecosystem
The major technology ecosystems have each captured different market segments. This TUP MetaFAQs report details the current market penetration of Windows, Apple OS devices, and Google OS devices by age group, and work-from-home status within the US and across the US, UK, Germany, and Japan.
Technology ecosystem device penetration by country, age, and employment status
One measure of an ecosystem’s breadth is its market penetration. This MetaFAQs splits out the percentage of online adults using major OS families and form factors – such as Windows PCs and iPhones – by country and by age and employment status.
Windows leads what Apple and Google divide [MetaFAQs]
Windows, Apple, and Google (Android, Chromebook) are each stronger or weaker by form factor and country. This MetaFAQs reports on the share of each OS ecosystem by country and within the US, by age group.