Computers such as Apple Macs, those running Microsoft Windows or ChromeOS are being used by most online adults worldwide, although penetration rates vary by age group within countries. In the US and Japan, computer users skew older. In the UK and China, computer users skew somewhat younger, although not strongest among adults aged 18 to 24. Instead, a growing group of online adults rely on smartphones for everyday activities and turn to computers for a declining subset of things they regularly do.
This MetaFAQ reports on the percentage of online adults who actively use a computer that they acquired with personal funds (a home computer), one provided by an employer (work/self-employed), or from someone else (a school, library, government, neighbor, or other). Report [TUP_doc_2024_0115_agpc] in TUP Lenses: Devices; PCs; User Profile
Home PCs shine again for remote work
The rapid spread of the pandemic caught many employers and employees by surprise. Most were unprepared to work remotely and many were uncertain how long they might be working remotely. Consequently, many workers simply used their personally-owned home computers to get work done. Although 2020 saw high levels of home PC use for work which then shrunk markedly in 2021, we’re now seeing a return to broad home PC use for work. Using a home PC for work activities is a widespread practice, even among workers who may have an employer-provided PC available to them when they are in the workplace. Although work email is a major activity for home PCs, there is a long list of work activities regularly done by many remote workers.
This MetaFAQ reports on the percentage of remote workers and workers who never work remotely that use a home computer for work-related activities. This is split by country. Further, this report details the list of work-related activities that remote workers regularly do with their home PC. Report [TUP_doc_2024_0113_hwrt] in TUP Lenses: PCs; User Profile; Households; Activities; Work/Life Balance
Remote workers continue using devices for the most hours
Workers who work from home even part of the time use connected devices for more hours than those workers who never work remotely. The gap in hours is substantial, nearly 50% higher among American remote workers and even higher among those in Germany, Japan, and the UK.
In addition to direct productivity gains by reducing time for commuting and preparing to be in a workplace, remote workers can also spend more time using devices to do their work and to communicate and collaborate with others. Also, the occupations with higher rates of remote work tend to be information-based. Conversely, those workers who never work remotely often have occupations that require an in-person presence, which may preclude the use of connected devices.
This MetaFAQ reports the average (mean) number of weekly device hours among workers in the US, Germany, UK, Japan, and China, with devices including work computers, home computers, smartphones, and tablets. Report [TUP_doc_2023_1229_prot] in TUP Lenses: Devices; User Profile; Work/Life Balance
No generation is saving PCs
PC usage has declined substantially since 2017 based on the number of weekly hours users use computers. Although there has been a very slight uptick among adults in Japan and the UK, hours have dropped for most of the years from 2017 through 2023.
Millennials have maintained the highest hourly usage rates, with Gen X not far behind, although these generational groups have also substantially lowered their usage.
This MetaFAQ reports the average weekly hours online adults use PCs, including any home-owner, employer-provided, self-employer, public, or other computers for 2017 through 2023. The results are split by generational age group and country. Report [TUP_doc_2023_1217_milt] in TUP Lenses: PCs; User Profile
IT, FIRE, and professional industries have highest remote working rates
Certain industries offer greater flexibility regarding whether employees are required to work onsite or remotely. In particular, IT (Information technology) and FIRE (finance, insurance, real estate) involve working with digital data, software, and online tools. Also, these jobs typically have less physical requirements than industries such as healthcare, manufacturing, education, or retail. Also, these technical industries are often focused on outcomes and less on being present for a certain number of hours. Furthermore, these industries have been early adopters of digital technology.
The highest rates of working remotely are among the IT/FIRE/Professional industries and lowest among Education/Government. Report [TUP_doc_2023_1205_fire] in TUP Lenses: User Profile; Work/Life Balance
Home PCs: the unsung heroes of remote work
Home PCs: the unsung heroes of remote work – Getting things done for work from home often demands using a computer. Activities from Webex or Zoom group meetings to creating presentations or reports benefit from using the larger screens of most computers. However, employers have been slow in providing PCs to remote employees. Just as they wavered in their commitment to supporting workers working from home, they’ve vacillated in their policies around providing technology to remote workers.
This MetaFAQs reports on the percentage of workers who use a home computer for work-related activities. Report [TUP_doc_2023_1111_hwrk] in TUP Lenses: PCs; User Profile; Households; Activities; Work/Life Balance
Remote workers use their devices for the most hours
Remote workers use their devices for the most hours – Employees who work remotely tend to spend more time on their devices compared to those exclusively working from office locations. While the time spent on computers, smartphones, or tablets doesn’t directly equate to productivity, it may hint at heightened work activity, especially as remote work often translates to digital meetings. Notably, the difference in device usage hours is most prominent among workers in Japan and Germany. The disparity is most evident when comparing computer usage based on remote work status. This MetaFAQs reports on the mean and median number of hours employees in the US, Germany, UK, Japan, and China use their connected devices – computers, smartphones, and tablets, as well as with each device type. Report [TUP_doc_2023_1011_prod] in TUP Lenses: Devices; User Profile; Work/Life Balance
Device hours declined worldwide
During the COVID pandemic and its interruption to workplace patterns, online adults worldwide shifted how they use technology. Their total usage has declined, especially with computers. This MetaFAQs reports the four-year trend in the average weekly use of connected devices – computers, smartphones, and tablets.
Trend in weekly hours with connected devices
In 2020, COVID-19 and related shutdowns drove up the average number of hours spent on devices around the world. Average device usage has been on a downward trend ever since. Despite this, we continue to see a strong long-term trend of 40-60 hours per week of usage. This MetaFAQs considers how frequently Americans and global device users use their PCs, smartphones, and tablets. Report [TUP_doc_2022_0827_hour] in TUP Lenses: Devices, PCs, Mobile Phones, Tablets.
Highlights: User Profile
Sociodemographically distinct groups vary in composition, technology devices and services, and how they use what they have. Most advantaged groups have bolstered their technology collection during the pandemic and increased their usage levels. Most disadvantaged segments, meanwhile, have used what they have at hand more so than acquiring newer technology. Older millennials have the wealthiest collection of technology devices, well above that of every other age group. This TUP Highlights report includes the following sections: usage segments, segments, and trends in segments.