Which generations and countries actively use used or refurbished smartphones at the highest rates?

Background: Despite a continuous stream of new smartphones, used and refurbished smartphones continue to be actively used. With continued economic pressures in many countries, smartphone users, like users of other technology products, have sought to find ways to extend their technology spending.

Approach: MetaFacts surveyed 81,608 online adults in the US, Germany, UK, and Japan from 2018 through 2024 as part of its annual TUP/Technology User Profile study. Within the survey, as part of detailing the multiple devices that respondents regularly use – smartphones, computers, tablets, and game consoles – we have them report on whether the smartphone they actively use was acquired new or used/refurbished.

This MetaFAQs reports on the percentage of smartphone users who use a used or refurbished smartphone and details the trend from 2019 to 2024 by country and age generation.

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